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# Customer Care Social Media Specialist

- **Company:** Robert Half
- **Location:** Woodbridge Township, NJ, United States (Remote available)
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Databases, Microsoft PowerPoint, Workday
- **Published:** August 1, 2026
- **Apply:** https://dejobs.org/x/x/5211A75DFBF247989CD2A2EDE200F2F7/job/

## About the Role

Requirements * Prior experience in administrative support, customer service, or a related business support role.

 * Strong working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

 * Ability to manage multiple priorities, stay organized, and meet deadlines with limited supervision.

 * Excellent written and verbal communication skills, with the ability to interact professionally across teams and with external contacts.

 * Demonstrated discretion when working with confidential information or delicate customer matters.

 * Experience coordinating calendars, arranging travel, and supporting meetings or conference calls.

 * Familiarity with document handling related to export and import processes is beneficial.

 * Bilingual communication skills are a plus. TalentMatch®

## Description

We are looking for a Customer Care Social Media Specialist to join a wholesale distribution organization. This hybrid opportunity offers a Long-term Contract assignment with a schedule that allows some flexibility, combining four days onsite with one remote workday each week. The person in this role will support customer-facing and administrative activities that help maintain service quality, coordinate internal operations, and protect the company's brand experience.

Responsibilities:

 * Organize and support recurring meetings for leadership and cross-functional groups by handling scheduling, meeting materials, communications, and follow-up documentation.

 * Maintain customer service and satisfaction records with accuracy, updating databases and coordinating with internal teams and external partners as needed.

 * Respond to customer-related issues by tracking concerns, assisting with resolution activities, and preparing correspondence for agencies or other outside parties.

 * Process service-related administrative tasks such as fulfillment requests, documentation updates, and other operational support tied to customer care programs.

 * Help manage office coordination needs, including supply monitoring, workspace organization, and onboarding preparation for incoming team members.

 * Provide calendar support and assist with travel planning and conference call arrangements for stakeholders when required.

 * Handle sensitive situations with sound judgment and professionalism, especially when matters may affect customer relationships or public perception.

 * Contribute to special projects and offer flexible support during occasional evening or weekend business needs.


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