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# IT Support Technician L2 - Contract - Onsite

- **Company:** Boeing Company
- **Location:** Bingen, WA, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Desktop Computing, Microsoft Office
- **Published:** August 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=18c4714f77d3a8a4

## About the Role

* Customer service mentality
 * Strong organizational and time management skills
 * Excellent verbal and written communication skills
 * Strong interpersonal skills
 * Reliable
 * Solid understanding of computers, networks and software
 * Experience using MS Office applications: Word, Excel, Outlook
 * High attention to detail
 * Ability and willingness to work in a collaborative team environment
 * Ability and willingness to quickly learn new technology and software
 * Ability to lift 35 lbs., * 1 years of related experience or an Associate degree in a related discipline.
 * Previous experience with Insitu systems.

Must be open to working on a contract basis.

## Description

Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills., * Install and configure computers, peripheral equipment, and software

 * Respond to tickets in accordance with established guidelines
 * Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
 * Respond in timely manner to requests and issues
 * Repair and replace equipment as needed
 * Provide onsite and remote support to end users
 * Elevates and coordinates out of scope technical issues
 * Assist in AV setups as needed for meetings
 * Assist new hire training for basic IT needs. Set up new workstations for users (deploying equipment, checking over account setups)
*


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