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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Software Engineer, Platform (DevEx) - **Company:** ServiceTitan, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $198,200.0 - $297,400.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Audit Trail, Automation of Tests, Software as a Service, Cloud Computing, Cloud Engineering, Configuration Management, Static Program Analysis, Code Review, Continuous Integration, Data Security, Cursor (Graphical User Interface Elements), Software Debugging, Programming Tools, Role-Based Access Control, Mockito, Software Engineering, Systems Integration, Policy as Code, Cloud Platform System, Caching, Parallel Computation, Kubernetes, Build Tools, Code Inspection, Software Coding, Docker, Vulnerability Analysis - **Published:** August 21, 2026 - **Apply:** https://servicetitan.wd1.myworkdayjobs.com/ServiceTitan/job/US-Remote/Staff-Software-Engineer--Platform--DevEx-_JR115782 ## About the Role * 10-15+ years of software engineering experience, with a track record of technical leadership on platform, infrastructure, or DevX systems at scale. * Deep, current hands-on ability - actively writing code, reviewing designs, and debugging production systems, not principally directing others' work. * Experience owning (not just contributing to) CI/CD pipelines, build systems, internal developer portals, or test automation platforms in production, at meaningful engineering-org scale. * Strong command of modern developer tool architecture: containerization (Kubernetes/Docker), orchestration, remote caching, and cloud infrastructure (AWS/GCP) - including the tradeoffs behind each. * Deep expertise in environment safety: Role-Based Access Control (RBAC), secure secrets management, and automated compliance gates, with experience designing these systems rather than just using them. * Fluency with velocity metrics (DORA: cycle time, lead time for changes, deployment frequency) as design inputs, not just dashboards. * Demonstrated ability to turn ambiguous, org-level strategy into a technical roadmap without needing management authority to drive it. * A track record of raising the technical bar for teams they're not formally managing - through review, mentorship, and design leadership. * Hands-on experience building with or on top of coding agent runtimes (e.g., Codex, Copilot, Cursor, or similar) - not just using them as an end user, but integrating or extending them as platform infrastructure. Preferred Experience * Experience designing or operating internal developer platforms, custom build networks, or internal control planes at multi-hundred-engineer scale. * Experience with compliance-sensitive workflows, change management systems, audit trails, or policy engines. * Background in SaaS or cloud-native infrastructure where software delivery speed directly impacts business outcomes. * Prior experience as a technical lead or architect on a platform team without direct reports. * Experience evaluating or building guardrails (sandboxing, permissions, eval harnesses) for autonomous or semi-autonomous coding agents in a real engineering org. ## Description ServiceTitan is building the Developer Platform for enterprise-scale SaaS: a shared engineering ecosystem that powers seamless, high-velocity software delivery across our entire product footprint. This is not a collection of script-runners. Our DevX platform is the runtime, framework, build, deployment, guardrail, and telemetry layer that lets hundreds of engineers ship code safely, observably, and at enterprise scale. We are looking for a Staff Software Engineer to be the deepest technical voice on our DevX platform team. This is an individual-contributor role with outsized scope: you'll set technical direction, make architecture calls that other engineers build against, and personally ship the hardest, highest-leverage parts of the platform. You won't manage people, but you'll be expected to lead through influence - raising the technical bar for engineers and managers alike. We need someone with deep production scars, strong systems intuition, and the judgment to know when to go deep on a gnarly problem versus when to unblock the team and move on. You should be comfortable being the technical backstop for a small, senior-heavy team and the person other engineers (and their managers) come to when something is architecturally ambiguous or on fire. What You'll Build You will be a primary technical owner across foundational DevX platform capabilities, including: * Environments: Cloud development environments (CDEs), on-demand provisioning, high-fidelity mocking, data seeding, and configuration management. * Build & CI/CD: Build parallelization, remote caching, automated test-splitting, secure pipelines, and zero-downtime progressive rollouts. * Developer Portal: A unified internal platform (IDP) providing "Golden Paths," automated service scaffolding, and centralized API/service catalogs. * Guardrails & Compliance: Automated linting, security scanning, policy-as-code injection, and static analysis embedded natively in workflows. * Velocity Harness: DORA metrics, build telemetry, local-to-production feedback loops, test flakiness analysis, and infrastructure cost tracking. * AI-Native Tooling: AI-assisted development tooling and coding agent runtimes (e.g., Codex-style agents) that help engineering teams operate at "AI speed" - including the platform primitives (sandboxing, context/data access, evaluation harnesses) that make agentic coding safe at scale. What You'll Do * Set technical direction for the platform: define architecture, platform contracts (service templates, environment configs, pipeline steps, deployment manifests), and long-term design tradeoffs. * Personally design and build the highest-leverage, highest-ambiguity pieces of the platform - the parts too risky or too foundational to hand off. * Review designs and code across the team; be the escalation point when a technical decision needs a final call. * Debug the hardest production issues in the platform: pipeline failures, build system regressions, infrastructure drift, flaky test root causes. * Partner directly with Product, Security, SRE, and domain engineering leads to align the platform roadmap with real usage patterns and constraints. * Mentor and level up engineers and EMs on the team through code review, design review, and pairing - without formal management authority. * Translate ambiguous, org-wide DevX strategy into a concrete technical roadmap that others can execute against. * Represent the platform in cross-functional architecture reviews and act as a technical reference for teams building on top of it. * Own the technical design of AI-assisted developer tooling and coding agent runtime infrastructure - evaluating, integrating, and hardening agentic coding tools for production use across R&D. ## Related Videos - [Test-Driven Development: It's easier than you think!](https://www.wearedevelopers.com/videos/1598-test-driven-development-it-s-easier-than-you-think) - [HTTP headers that make your website go faster](https://www.wearedevelopers.com/videos/1676-http-headers-that-make-your-website-go-faster) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [Forget Developer Platforms, Think Developer Productivity!](https://www.wearedevelopers.com/videos/1121-forget-developer-platforms-think-developer-productivity) - [Docker build without Docker](https://www.wearedevelopers.com/videos/100114-docker-build-without-docker) - [ChatGPT and Java: A Match Made in Heaven or Hell?](https://www.wearedevelopers.com/videos/536-chatgpt-and-java-a-match-made-in-heaven-or-hell) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers)