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# Help Desk Technician

- **Company:** Northern California Title Company
- **Location:** United States (Remote available)
- **Salary:** $48,955.0 - $68,956.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Computer Networks, Issue Tracking Systems, Information Technology
- **Published:** May 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a0223ee0b253dba0

## About the Role

Do you have experience in macOS?, * Experience in a similar support role or relevant qualifications.

 * Proficient in Windows and Mac operating systems.
 * Strong communication and interpersonal skills.
 * Ability to work under pressure and handle multiple tasks.
 * Basic understanding of networking concepts.

## Description

We are seeking a dedicated individual to join our team in a vital support role. This position is ideal for someone who enjoys problem-solving and assisting users with technical issues., * Provide first-line support for technical issues via phone, email, and in-person.

 * Diagnose and troubleshoot hardware and software problems.
 * Assist with the installation and configuration of computer systems.
 * Maintain records of support requests and resolutions in our ticketing system.
 * Ensure timely resolution of issues to enhance user satisfaction.


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