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# Security Support Engineer Remote

- **Company:** Sierra Business Solution LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Apple IOS, Microsoft Azure, Bash Shell, Communications Protocols, Linux, Perl (Programming Language), Internet Protocol Security (IP SEC), Intrusion Detection Systems, Virtual Private Networks (VPN), Python (Programming Language), Lightweight Directory Access Protocols (LDAP), MySQL, Packet Analyzer, Prometheus, SQL Databases, TCP/IP, Wireshark, Virtualization Technology, Datadog, Snort (Software), Scripting, Transport Layer Security, Identity Services Engine, Malware, Firewalls (Computer Science), Git, Information Technology, Firepower, Splunk, Cisco, Docker, Vmware
- **Published:** August 28, 2026
- **Apply:** https://www.dice.com/job-detail/556611c4-b33e-4194-93df-396e8aa2ac6a

## About the Role

You have achieved a Bachelors in Computer Science or Engineering or the equivalent in work experience

You have 2-3 years of customer support experience

You have excellent written and verbal communication skills.

You have strong people skills, the ability to collaborate effectively with customers and other internal teams is one of your strengths.

You have experience with Linux UNIX command line tools environment Perl andor bash shell scripting.

You have intermediate to advanced knowledge of TCPIP networking, network protocol and packet analysis.

Youre familiar with Snort or other intrusion detection system

You have some level of experience in the following list and in-depth expertise in at least one area:

Cisco Adaptive Security Appliance (ASA) Firewalls

Cisco Next Gen Firepower IPS (NGIPS)

Cisco Next Gen Firepower Firewall (NGFW)

Cisco Firepower Threat Defense (FTD)

Cisco FireAmp (Advanced Malware protection)

Cisco Firepower Management Center (FMC)

Cisco Security Manager (CSM)

Cisco Identity Services Engine (ISE)

Cisco Secure Integrated Software (IOS Firewalls),

SSL (Security Sockets Layer) and SSH (Secure Shell)

VPN and IPSEC protocols

Desired Skills

Experience with MySql or another SQL database

Experience with Active Directory or other LDAP implementations

Experience with Snort Python Virtualization (Vmware, Azure, AWS etc, Docker,GIT) Wireshark Linux Windows

Automation of monitoring for security, using tools like Prometheus, Splunk, DataDog, etc.



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