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# LAN Support Specialist

- **Company:** International Paper
- **Location:** Gilroy, CA, United States
- **Experience:** Expert
- **Salary:** $69,500.0 - $92,600.0
- **Contract:** Permanent contract
- **Skills:** Information Systems, Time Tracking Software, Wireless Access Point, Network Switches, Network Server
- **Published:** August 19, 2026
- **Apply:** https://www.juju.com/job/00000000gnsy89

## About the Role

+ Associate degree in Information Systems or equivalent experience.

 + 5+ years of related Information Systems experience

 + Demonstrated strengths in the following competencies:

 + Action Oriented

 + Planning

 + Time Management

 + Oral and written communication

 + Customer Focus

 + Integrity & Trust

 + Functional and technical skills with a willingness to learn

 + Demonstrated ability to work:

 + With minimum supervision

 + Effectively with all levels in the organization

## Description

+ This role supports several sites across a geographical area and requires up to 50% travel (Gilroy, Salinas, Tracy, Modesto, Fremont to name a few).

 + Reports to and works with a manager to provide technical support for client infrastructure and software at assigned sites, while partnering with facility managers or site contacts to set priorities.

 + Manage day-to-day break/fix support for workstations, servers, RF devices, printers, and other network-connected devices.

 + Perform assigned project tasks and action items within established timelines.

 + This includes installation, configuration, and moves of standard supported devices, as well as implementation of approved processes.

 + Perform installation and configuration tasks for standard devices as part of refresh lifecycle programs for workstations, printers, RF devices, servers, network switches, and access points.

 + Works with minimal supervision and is capable of handling routine to highly technical issues with solid communication skills.

 + Maintain site documentation, including inventory records, ticket updates, and time tracking.

 + Serve as a liaison with second- and third-level IT support teams to help expedite issue resolution.

 + Participate in on-call support for primary locations and regional rotation coverage, and travel between supported sites as needed.


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