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# Sr Technologist-Perf/Sim/App

- **Company:** Caterpillar
- **Location:** Lafayette, IN, United States
- **Experience:** Expert
- **Salary:** $112,710.0 - $169,060.0
- **Contract:** Permanent contract
- **Skills:** Business Analytics Applications, Data Analysis, Perf (Linux)
- **Published:** August 21, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3361190904&tx=JT9688TYV&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* 4-year degree in Engineering, Engineering Technology, or related technical field.

What you will have

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Extensive Experience

 * Evaluates and makes contributions to best practices.
 * Processes large quantities of detailed information with high levels of accuracy.
 * Productively balances speed and accuracy.
 * Implements a variety of cross-checking approaches and mechanisms.
 * Demonstrates expertise in quality assurance tools, techniques, and standards.
 * Employs techniques for motivating employees to meet or exceed accuracy goals.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Working Knowledge

 * Delivers helpful feedback that focuses on behaviors without offending the recipient.
 * Listens to feedback without defensiveness and uses it for own communication effectiveness.
 * Makes oral presentations and writes reports needed for own work.
 * Avoids technical jargon when inappropriate.
 * Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience

 * Ensures capture of lessons to be learned from a problem-solving effort.
 * Organizes potential problem solvers and leads problem resolution efforts.
 * Uses varying problem-solving approaches and techniques as appropriate.
 * Contributes to standard practices for problem-solving approaches, tools, and processes.
 * Analyzes and synthesizes information and devises alternative resolution strategies.
 * Develops successful resolutions to critical or wide-impact problems.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Extensive Experience

 * Seeks discrepancies and inconsistencies in available information; explains variances.
 * Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
 * Identifies many possible causes for a problem based on prior experience and current research.
 * Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
 * Approaches a complex problem by breaking it down into its component parts.
 * Chooses among a diverse set of analytical tools according to the nature of the situation.

Top Candidates will also have:

 * Advanced understanding of large gas engine products, especially G3500 EP, G3500H, and/or G3500 platforms.
 * Strong data analysis and technical problem-solving skills.
 * Ability to interpret field data, warranty information, DSN activity, and customer feedback.
 * Strong communication skills with the ability to summarize complex technical information clearly.
 * Strong personal initiative, ownership, and independent technical judgment.
 * Ability to work effectively across engineering, quality, product support, dealers, and customer-facing teams.
 * Experience supporting CPI, PIR, PIP, PSP, or similar product improvement processes.
 * Familiarity with Caterpillar systems and processes such as DSN, CPI, PIR, PIP, PSP, warranty systems, service publications, and field support processes.
 * Product troubleshooting experience in customer, dealer, lab, or field environments.
 * Ability to manage multiple priorities across legacy product support and emerging product needs.
 * Demonstrated ability to support training, knowledge transfer, and technical communication activities.

## Description

* Monitor G3500 product performance and field trends to identify emerging issues, support customer satisfaction, and reduce warranty exposure.
 * Investigate product issues, analyze field data, identify root cause, and support development and validation of corrective actions.
 * Support CPI, PIR, PIP, and PSP activities related to G3500 EP, G3500H, and G3500K field performance concerns.
 * Provide technical guidance to dealers, customers, engineering teams, quality teams, and other Caterpillar organizations.
 * Support G3500K product improvement activities, including issue investigation, stakeholder alignment, and training coordination.
 * Assist with New Product Introduction support by providing field issue input, product support feedback, and serviceability recommendations.
 * Analyze warranty claims, DSN activity, CPI/PIR/PIP data, customer feedback, and field reports to identify trends and recommend actions.
 * Develop and support technical communications, service information, issue summaries, and field support plans.
 * Coordinate cross-functional issue resolution with engineering, platform, quality, performance, manufacturing, marketing, and dealer support teams.
 * Participate in dealer and customer engagements to support technical discussions, field issue reviews, and urgent product concerns.
 * Support internal technical training and knowledge transfer activities for G3500 products.
 * Communicate technical information clearly and concisely to technical and non-technical stakeholders.
 * Provide support and guidance to less experienced engineers, technologists, analysts, and service personnel as needed.
 * Travel to customer, dealer, supplier, or Caterpillar sites pending business need.


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