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# Senior Applications Specialist

- **Company:** Konica Minolta Healthcare Americas, Inc.
- **Location:** Garner, NC, United States
- **Experience:** Expert
- **Salary:** $85,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Dicom, Microsoft Office
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7cd68ba58c5b08e3

## About the Role

* Bachelor's degree in Radiologic Technology and/or ARRT certification; equivalent work experience considered.
 * 5+ years of radiology experience, including general radiology, surgical procedures, pediatrics, fluoroscopy, emergency, and special procedures.
 * Strong understanding of radiology physics and principles; advanced radiology experience required.
 * Basic Ultrasound experience highly desirable.
 * Departmental management or commercial experience highly desirable.
 * Intermediate experience with RIS/PACS, DICOM, highly desirable.
 * Ability to provide technical problem-solving and communicate effectively with customers and internal teams.
 * Competency in Microsoft Office Professional Tools.
 * Travel is required; ability to work on-site at multiple customer locations., * Strong organizational and planning skills; ability to prioritize and execute multiple tasks.
 * Excellent interpersonal, communication, and presentation skills.
 * Ability to analyze complex technical issues and provide solutions.
 * Customer-focused mindset with commitment to quality and satisfaction.

## Description

Provide high-level support to Sales and Marketing through Konica Minolta Professional Services, including direct customer support, product applications, problem solving, and technical support. The primary focus is Digital CR/DR products, with secondary support for Ultrasound as needed. This role requires significant travel to customer sites and events., * Provide end-user application support and training for all Konica Minolta Medical Imaging USA, Inc. products, primarily Digital CR/DR.

 * Work closely with Sales, Marketing, Field Service, Technical Service, and Customer Service to ensure customer satisfaction.
 * Collaborate with Senior Product Manager, Digital, and Senior Commercial Marketing Manager, Digital to support business growth.
 * Provide advanced troubleshooting and technical support for Latin America customers, resellers, and internal personnel.
 * Serve as Technical Liaison for conventions, tradeshows, and other marketing events, including product demonstrations and training.
 * Assist in development of educational and training materials for internal staff and external customers.
 * Maintain expertise in at least three Digital product platforms; mentor junior application specialists as needed.
 * Work collaboratively across departments to develop training procedures, guidelines, and evaluations for technical services personnel.
 * Drive customer satisfaction by resolving complex issues and clearly communicating technical information to customers and management.
 * Complete additional projects and assignments as directed by management.


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