> Markdown version of [/jobs/ext/2653042-it-analyst-nights](https://www.wearedevelopers.com/jobs/ext/2653042-it-analyst-nights). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Analyst - Nights - **Company:** Childrens Place - **Location:** Fort Payne, AL, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, IBM System I, VoIP, Microsoft Outlook, Databases, System Configuration, Data Integrity, Dynamic Host Configuration Protocol, Desktop Computing, File Systems, Domain Name System (DNS), Emulators, IBM Notes, Networking Basics, Network Protocols, SQL Databases, TCP/IP, Warehouse Management Systems, Computer Equipment, PkMS, Laptops, Network Server - **Published:** August 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=bc86ad2c283df2bb ## About the Role * High school diploma * Bachelor's degree or technical college preferred * Must have CCNP or 1-3 years of experience in general networking * 3 years of experience in desktop/WHSE systems support * Experience in Windows operating system * Experience in Microsoft Outlook/Lotus notes or general email * Experience in a VOIP telecommunications environment Skills and Behaviors: * Strong knowledge of general network protocols (TCPIP, DNS, DHCP, etc.) * Highly proficient in structured query language (SQL) for query and report development * Knowledge of Manhattan Associates PKMS/WM a plus * Ability to take direction from multiple supervisors and manage project and time effectively * Strong verbal and written communication skills * Must be resourceful and be able to act as a self-sustaining technical resource in a fast paced, challenging environment ## Description The IT Analyst will handle all technical support related to but not limited to desktops, laptops, printers, copiers, IP phones, RF scanners, PC emulators, servers, AS400, etc. at the South East Distribution Center, located in Fort Payne, AL., * Resolve all Level 1-2 troubleshooting and configuration of the facility's computer hardware * Resolve Level 1-2 technical support of the warehouse management system (WMS), which may include: + Verifying WMS processes + Configuring and data integrity utilizing query and file access tools on an AS400 * Coordinate with facilities staff to troubleshoot MHE interface and assist Project Leads with configuration and/or database changes * Escalate Level 3 issues to a support staff at the corporate office for resolution * Work closely with Operations and Facilities Maintenance teams * Communicate regularly with internal and external customers for any needed support * Troubleshoot general technical problems from DC users * Must be on call 24/7 just in case of emergency and will be required to carry a Blackberry and respond o issues remotely via a company supplied laptop ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)