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# Technical Support Analyst 1

- **Company:** Pullman Regional Hospital Foundation
- **Location:** Pullman, WA, United States
- **Salary:** $54,538.0 - $83,408.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Information Systems, Desktop Computing, PC Tools, Local Area Networks, Windows Servers, Wide Area Networks, CompTIA Strata - PC Hardware Technology Engineer, Electronic Messaging, Peripherals
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=591556d4fdf30d1a

## About the Role

* High school diploma or equivalent.
 * Valid driver's license.
 * Excellent communication skills with colleagues and customers.
 * Ability to manage time, tasks, and resources appropriately.
 * Advanced computer skills., * One or more years of previous work experience with computers, networks, telecommunications, and information systems.
 * Advanced personal computer skills, including installation and maintenance of the hardware, peripheral devices, telecom, and software.
 * Experience with MS Windows operating systems.
 * Working knowledge of local area networks and wide area networks.

## Description

Investigates, analyzes, and resolves computer software, hardware, telecommunications, and networking problems. Installs computers, software, telecom, and peripherals. Works effectively with users to find answers to questions relating to hardware, software and telecom issues. Tutor and coach users with various technologies.

A Day in the Life:

 * Effective time management.
 * Contributes to the development of strategic objectives for Information Systems.
 * Actively seeks out additional technical, organizational, and professional resources.
 * Participates in online training courses that provide information regarding components of the information system at Pullman Regional Hospital.
 * Works in conjunction with IT Team members and/or end users to brainstorm, analyze, and develop solutions to technical or process issues.
 * Support-oriented personality and proven client relations skills.
 * Analytical, detail-oriented, effective communicator and is able to teach others and effectively train users.
 * Assists to support the various EMR platforms and their various components.
 * Assists to support Windows server, electronic messaging, and other components.
 * Demonstrates advanced abilities for troubleshooting PC hardware and software issues.


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