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# Infrastructure Engineer

- **Company:** JOB DIVA INC
- **Location:** Olathe, KS, United States
- **Salary:** $26,000.0
- **Contract:** Temporary contract
- **Skills:** Computer Networks, Computer Literacy, Microsoft Office, Information Technology, Servicenow
- **Published:** August 14, 2026
- **Apply:** https://www2.jobdiva.com/portal/?a=wkjdnw09prvv1eg1pbdvc2i59i8c2x01161ji2zesa7n9avk5oeonhko8x19lmnq&compid=0/jobs/32849160#/jobs/32849160

## About the Role

* Knowledge of computing and networking concepts and fundamentals
 * Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
 * Knowledge of computer security policies and a general overall knowledge of computer security concepts.
 * 1 year or more IT experience preferred, but recent college graduates will be considered
 * Prefer someone with experience working on AV equipment

Education Requirements:

 * Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

## Description

* Provide onsite deskside support to the Olathe, KS location through performing the following duties, * Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
 * Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples: include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
 * Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
 * Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
 * Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
 * Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
 * Assist with implementing new AV devices (Neat)


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