> Markdown version of [/jobs/ext/2657809-senior-it-project-manager-sap-sales-and-service-cloud](https://www.wearedevelopers.com/jobs/ext/2657809-senior-it-project-manager-sap-sales-and-service-cloud). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Project Manager - SAP Sales and Service Cloud - **Company:** Concentrix Corporation - **Location:** Bothell, WA, United States - **Experience:** Expert - **Salary:** $92,250.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, RAID, Microsoft Project, Microsoft Visio, Release Management, Cloud Services, FI-CA, SAP FI/CO, SAP IS-U, SAP Sales and Distribution, Enterprise Software Applications, Delivery Pipeline, SAP S/4HANA - **Published:** August 14, 2026 - **Apply:** https://dejobs.org/x/x/0B181021155148E7B4FD2EE588374694/job/ ## About the Role * 12+ years of IT project management experience, including 8+ years leading enterprise application projects end to end. * Utilities domain experience, including IT project delivery for a regulated electric, gas, or combination utility. * Working knowledge of the utility customer landscape and the operational demands of regulated environments. * Hands-on project delivery experience with SAP Sales and Service Cloud, including implementation, enhancement, or user community rollout. * Demonstrated success managing project scope, cost, schedule, and quality for initiatives of similar size and complexity. * Experience leading iterative or hybrid Agile delivery, including pipeline management, backlog prioritization, and release planning. * Proven ability to direct cross-functional teams across business, IT, and third-party delivery partners. * Experience with structured change management and formal change control processes. * Strong background in project documentation, executive status reporting, and budget tracking. * Advanced proficiency with MS Project, Visio, Excel, and Word. * Excellent communication, interpersonal, negotiation, leadership, planning, decision-making, analytical, and problem-solving skills. * Preferred: Exposure to SAP IS-U / S/4HANA Utilities billing and related FI-CA and FI/CO integration., In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. ## Description We're seeking a seasoned Senior IT Project Manager to lead complex enterprise IT initiatives within a regulated electric and gas utility environment. In this role, you will own the full project lifecycle-from project definition and planning through implementation, release coordination, and stakeholder adoption-while driving delivery against scope, cost, schedule, and quality commitments. This assignment is centered on enhancements to a recently deployed SAP Sales and Service Cloud platform, including expansion to additional user communities, with strong ownership of demand intake, backlog prioritization, and release sequencing in an iterative delivery model., * Lead end-to-end delivery of enterprise IT projects from initiation through implementation and stabilization. * Develop and maintain comprehensive project plans, milestones, timelines, budgets, and status reporting. * Drive accountability for project scope, cost, schedule, quality, and overall delivery outcomes. * Manage enhancements and rollout activities for SAP Sales and Service Cloud across expanding enterprise user groups. * Own demand intake, delivery pipeline governance, backlog prioritization, and release sequencing in an iterative or hybrid Agile environment. * Establish clear communication plans and provide consistent updates to project teams, business stakeholders, leadership, and third-party partners. * Provide day-to-day direction to cross-functional resources spanning business users, internal IT teams, and system integrators. * Coordinate project governance activities, including risk management, issue resolution, dependency tracking, and decision escalation. * Ensure structured change management and change control practices are followed within a compliance-sensitive, regulated environment. * Prepare and maintain core project documentation, including charters, plans, RAID logs, status reports, financial tracking, and executive summaries. * Partner with stakeholders to align business priorities with technical delivery plans and release readiness. * Support successful user adoption by coordinating implementation planning, stakeholder engagement, and organizational change activities. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)