> Markdown version of [/jobs/ext/2658069-sr-manager-business-systems](https://www.wearedevelopers.com/jobs/ext/2658069-sr-manager-business-systems). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Manager Business Systems - **Company:** First Citizens - **Location:** Raleigh, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Business Systems, User Environment Management, Information Technology - **Published:** August 6, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87974063/1 ## About the Role The ideal candidate brings deep experience in Coupa, Source-to-Pay processes, Product Management/Product Ownership, and Contract Lifecycle Management platforms, with a strong track record of leading Agile product teams and delivering business value through technology solutions., Bachelor's Degree and 6 years of experience in Information Technology or Business System management or specific systems to be supported OR High School Diploma or GED and 10 years of experience in Information Technology or Business System management or specific systems to be supported, * Experience in Coupa * Experience in Source to Pay Process * Product Manager/ Product owner experience * Experience with contract management tool (Icertis or other) * Agile delivery method ## Description We are seeking an experienced Product Management Leader to drive the strategy, roadmap, and delivery of enterprise Source-to-Pay (S2P) and Contract Lifecycle Management (CLM) solutions. This role will be responsible for defining product vision, managing a team of product professionals, prioritizing product backlogs, and partnering closely with business stakeholders, technology teams, and vendors to deliver scalable procurement and contracting capabilities., * Business Strategy - Define and own the product vision, strategy and multi-year roadmap for Procure-to-Pay and Contract Lifecycle Management capabilities. Contributes to the development of the system strategy through partnership with business unit leaders, IT, and other key stakeholders. Ensures alignment both inside and outside of through personal leadership efforts. * System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and improve processes for end users. Owns and prioritizes the product backlog based on value delivered, end-user experience, risk mitigation and organizational priorities. * Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Manages the performance, training, and evaluation of assigned staff. Maximizes group achievements by providing technical and professional development. * Change Management - Leads change management efforts across the organization for their business system. Provides appropriate training and education for business users, managers, and associates, as needed. ## Related Videos - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Making the switch from web to mobile development](https://www.wearedevelopers.com/videos/274-making-the-switch-from-web-to-mobile-development) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)