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# Test Center Administrator

- **Company:** Robert Half
- **Location:** Wilmington, NC, United States
- **Salary:** $31,200.0 - $33,280.0
- **Contract:** Permanent contract
- **Skills:** Web Browsers, Office Suite, Windows Desktop
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cccc8aadf6fc69cc

## About the Role

* High school diploma or equivalent is required; college experience is an advantage.
 * A minimum of one year of customer service experience in roles such as retail, call center, or restaurant settings.
 * Strong interpersonal and communication skills to interact effectively with candidates and team members.
 * Proficiency in using Windows-based applications, including Office programs and web browsers.
 * Ability to write clear and accurate reports and correspondence.
 * Physical capability to bend, stoop, and lift up to 40 pounds as needed.
 * Capacity to remain stationary for extended periods while monitoring exams and perform regular walkthroughs of the testing room.
 * Visual acuity to adjust computer screens and monitor testing rooms through camera systems.

## Description

We are looking for a dedicated Test Center Administrator to join our team in Wilmington, North Carolina. In this long-term part - time contract position, you will play a critical role in ensuring the smooth operation of our testing facilities and creating a secure, detail-focused environment for candidates. This role requires exceptional organizational skills, attention to detail, and the ability to maintain a high level of customer service while adhering to strict policies and procedures., * Welcome candidates to the test center and verify their identification to ensure compliance with security protocols.

 * Conduct thorough security checks, including the use of wands, to maintain a secure testing environment.
 * Continuously monitor examinees during their exams to safeguard integrity and provide assistance as needed.
 * Address and resolve candidate concerns promptly while adhering to company guidelines.
 * Maintain a secure and organized environment, ensuring the protection of all testing materials.
 * Deliver a fair and comfortable testing experience for all candidates by following company policies.
 * Prepare detailed reports on incidents or irregularities observed during testing sessions.
 * Represent the organization's mission and values while upholding high standards of attention to detail.
 * Digitally capture and record candidate fingerprint identification when applicable.
 * Adapt to flexible scheduling based on operational requirements.


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