> Markdown version of [/jobs/ext/2659899-site-reliability-engineer-2](https://www.wearedevelopers.com/jobs/ext/2659899-site-reliability-engineer-2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Site Reliability Engineer 2 - **Company:** Kong Inc. - **Location:** Olympia, WA, United States (Remote available) - **Salary:** $123,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Microsoft Azure, Bash Shell, Software as a Service, Databases, Software Debugging, Disaster Recovery, Distributed Systems, Domain Name System (DNS), Fault Tolerance, Hypertext Transfer Protocols (HTTP), Python (Programming Language), Network Troubleshooting, PostgreSQL, Platform as a Service (PAAS), Peering, Redis, Reliability Engineering, Prometheus, Datadog, Transport Layer Security, Google Cloud, Load Balancing, Istio, System Availability, Delivery Pipeline, Grafana, Firewalls (Computer Science), Amazon Virtual Private Cloud (VPC), Kubernetes, Infrastructure Automation Frameworks, Information Technology, Druid, Low Latency, Apache Kafka, Vertica, Api Gateway, Terraform, Stream Processing, Golang, Programming Languages - **Published:** August 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=242eab96e596ec8c ## About the Role If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. Are you ready to unlock intelligence? If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others., * BS in Computer Science or equivalent practical experience. * Proven experience managing SaaS or PaaS systems at enterprise scale (multi-region, multi-tenant, secure environments). * Deep expertise in Kubernetes, including debugging cluster/networking issues and designing for fault tolerance and scalability. * Strong proficiency with Infrastructure as Code tools like Terraform or Terragrunt. * Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm). * Proficiency in one or more programming languages (Go, Python, Bash) for automation and tooling. * Solid understanding of Linux/Unix systems, networking (DNS, TLS/SSL, HTTP), load balancers and distributed systems. * Experiencing working with API gateway and service mesh technologies * Familiarity with streaming systems like Kafka and observability platforms (Datadog, Prometheus, Grafana). * Experience working in a 24/7/365 production support environment. Bonus Points: * Hands-on experience with Kong Gateway, Kong Mesh, or similar service connectivity technologies. * Experience operating ClickHouse, Druid, or other time-series and analytics databases. * Experience managing PostgreSQL and Redis in multi-region configurations. * Working knowledge of AWS networking (PrivateLink, Transit Gateway, VPC Peering, Firewalls), Azure VNet, or GCP NCC. * Strong understanding of disaster recovery, resiliency testing, and compliance-driven reliability practices. ## Description As a Site Reliability Engineer, you'll join the global Platform SRE team responsible for building, operating, and scaling Kong's multi-region SaaS platform that powers the world's API connectivity. You'll design, automate, and run production systems serving thousands of customers across AWS, GCP, and Azure. You'll work on everything from multi-region Kubernetes clusters to service mesh and gateway architectures, ensuring the reliability, scalability, and security of Kong's SaaS offerings. This is a hands-on role ideal for engineers who thrive on running production SaaS systems at scale, automating operations, and continuously improving performance, resilience, and deployment pipelines. What You'll Do: * Operate and scale Kong's global SaaS platform (Konnect), ensuring reliability, availability, and performance across regions and clouds. * Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD. * Design, maintain, and optimize multi-region data and caching layers - including PostgreSQL, Redis, ClickHouse, and Druid - for high availability and low latency. * Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures. * Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure changes. * Enhance observability and incident response readiness through systems like Datadog, Prometheus, Grafana, and Thanos, defining and tracking SLOs. * Collaborate closely with development and security teams to ensure smooth operation of SaaS services in compliance with reliability, security, and regulatory standards. * Participate in a global 24/7 on-call rotation and drive continuous improvement of operational playbooks and postmortem practices. * Lead and contribute to scaling initiatives that improve elasticity, reliability, and cost-efficiency across the SaaS platform. ## Related Videos - [How I saved 200K/yr in direct costs writing 0 code lines in K8s](https://www.wearedevelopers.com/videos/1055-how-i-saved-200k-yr-in-direct-costs-writing-0-code-lines-in-k8s) - [Reducing LLM Calls with Vector Search Patterns - Raphael De Lio (Redis)](https://www.wearedevelopers.com/videos/1714-reducing-llm-calls-with-vector-search-patterns-raphael-de-lio-redis) - [Rate-limiting using eBPF and Istio: How to protect your SaaS customers from themselves](https://www.wearedevelopers.com/videos/100220-rate-limiting-using-ebpf-and-istio-how-to-protect-your-saas-customers-from-themselves) - [Building a Cloud Platform Where Everything is Just Another Kubernetes Resource](https://www.wearedevelopers.com/videos/100137-building-a-cloud-platform-where-everything-is-just-another-kubernetes-resource) - [Accelerating Authentication Architecture: Taking Passwordless to the Next Level](https://www.wearedevelopers.com/videos/733-accelerating-authentication-architecture-taking-passwordless-to-the-next-level) - [Get started with securing your cloud-native Java microservices applications](https://www.wearedevelopers.com/videos/123-get-started-with-securing-your-cloud-native-java-microservices-applications) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Learning Kubernetes made easy with KubeCampus](https://www.wearedevelopers.com/magazine/348-learning-kubernetes-made-easy-with-kubecampus)