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# Senior Technical Consultant - ERP Data Management

- **Company:** HCL America Inc.
- **Location:** Franklin Township, NJ, United States
- **Experience:** Expert
- **Salary:** $128,000.0
- **Contract:** Permanent contract
- **Skills:** Document Management Systems, Failure Mode Effects Analysis, SAP (Applications), Statistical Process Control (SPC), Data Analytics
- **Published:** August 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7ddb936187bb6be7

## About the Role

* Bachelor's degree in Engineering, Science, or a related technical field.
 * 5+ years of experience in Quality Engineering or Quality Management.
 * Hands-on experience managing an ISO 9001-compliant QMS.
 * Proven track record in internal/external audits, CAPA management, and delivering measurable quality improvements.
 * Experience in semiconductor, capital equipment, or high-tech manufacturing environments preferred., Strong knowledge of ISO 9001-compliant QMS, CAPA, internal audits, documentation control, and quality metrics.
Expertise in quality methodologies such as 8D, FMEA, SPC, and 5 Whys.
Analytical mindset with the ability to convert data into actionable insights.
Excellent communication, stakeholder management, and influencing skills.
Ability to work effectively in cross-functional and matrixed environments.
Experience with ERP/QMS tools such as SAP Quality Module (preferred).
ISO 9001 Lead Auditor, ASQ (CQE/CQA), or Six Sigma certifications preferred.

## Description

Own, govern, and continuously improve QMS processes to ensure scalability, consistency, and ISO 9001 compliance.
Drive process standardization across sites and product lines.
Manage controlled documentation and compliance requirements.
Lead ISO certification, surveillance, and recertification audits; act as the primary interface with auditors and stakeholders.
Strengthen audit readiness and close systemic compliance gaps.
Drive continuous improvement initiatives through CAPA programs and root cause analysis.
Apply advanced quality tools to resolve complex business and operational challenges.
Define, monitor, and analyze QMS KPIs and performance metrics.
Partner with Engineering, Operations, and Supply Chain to embed quality into daily operations.
Influence decision-making by connecting quality outcomes to business performance.


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