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# OpenText Application Developer

- **Company:** Swoon Group
- **Location:** Chicago, IL, United States (Remote available)
- **Experience:** Expert
- **Salary:** $104,000.0
- **Contract:** Temporary to permanent
- **Skills:** HTML5, Cascading Style Sheets (CSS), Document Management Systems, Disaster Recovery, Documentum, Enterprise Content Management, Enterprise Document Management System, JQuery, Single Sign-On, SQL Databases, System Availability, Software Troubleshooting, OpenText, 3-tier Architectures, Restful APIs
- **Published:** August 31, 2026
- **Apply:** https://www.dice.com/job-detail/91e1110b-5a48-4c0c-ba88-18102d185274

## About the Role

* 8+ years of application production support experience within Enterprise Content Management (ECM) or Electronic Document Management systems (EDMS).
 * 5+ years of Hands-on experience with OpenText Content Server (strongly preferred) or recent, relevant experience with other OpenText ECM products like Documentum.
 * Proficiency in Live Report / Web Report development, workflow creation, REST API integration, Smart UI customization, jQuery, HTML5, and CSS.
 * Strong troubleshooting and incident management capabilities, backed by working knowledge of ITIL processes (Incident, Change, and Problem Management).
 * Experience working in regulated enterprise environments with stringent security standards, along with the ability to support integrated applications and write SQL queries.

## Description

* Provide Tier 3 production support and incident management for the Enterprise Content Management (ECM) platform, primarily OpenText Content Server, ensuring high availability and stability across integrated applications.
 * Design, develop, and customize solutions within OpenText Content Server, including Live Reports, Web Reports, workflows, Smart UI customizations, and REST API integrations using jQuery, HTML5, and CSS.
 * Execute system upgrades, migrations, and technical projects while balancing day-to-day business-as-usual (BAU) operations and enhancement requests.
 * Partner with cross-functional business and technology stakeholders to troubleshoot complex issues, optimize business processes, and adhere to ITIL change and problem management frameworks.
 * Implement and maintain security, compliance, and Single Sign-On (SSO) standards within regulated enterprise environments, while supporting disaster recovery and major incident responses.


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