> Markdown version of [/jobs/ext/2661738-data-consultant-customer-transformation](https://www.wearedevelopers.com/jobs/ext/2661738-data-consultant-customer-transformation). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Consultant - Customer Transformation - **Company:** DTI - **Location:** Columbus, OH, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Customer Data Management, Data Validation, Data Conversion, Executive Information Systems, Pivot Tables, Usage Tracking, Data Analytics, Tools for Reporting - **Published:** August 28, 2026 - **Apply:** https://www.dice.com/job-detail/cae91aa4-f1e2-4934-94a4-6ac766b2440c ## About the Role * 3-5 years of consulting, business analysis, data/analytics, reporting, or project coordination experience. * Experience supporting data, reporting, analytics, or transformation initiatives. * Utility industry experience or knowledge of utility Customer Care/Customer Operations strongly preferred. * Ability to work effectively between business and data/technology teams, translating business needs into actionable requirements. * Experience gathering and documenting reporting, dashboard, KPI, or analytical requirements. * Experience with report rationalization, prioritization, and use-case validation. * Experience supporting data validation, data conversion, testing, reconciliation, or cutover activities. * Experience working with BI dashboards and reporting solutions. * Strong Microsoft Excel skills, including PivotTables, data analysis, comparisons, and validation. * Strong organizational skills with the ability to track multiple activities, deadlines, dependencies, and issues. * Strong written and verbal communication skills with the ability to interact with business and technical stakeholders. * Comfortable working in a large, cross-functional transformation program. * Ability to understand the broader program objective while effectively managing detailed tactical activities. * Ability and willingness to travel up to 50% to Columbus, Ohio, based on project needs. Preferred Qualifications * Previous experience supporting a utility Customer Transformation or CIS implementation. * Familiarity with utility Customer Care processes and customer data. * Experience supporting data conversion testing, mock conversions, SIT, UAT, cutover, or go-live. * Experience working with Data & Analytics teams on reporting governance and prioritization. * Experience supporting operational or executive dashboards. ## Description We are seeking a Data Consultant to support a large-scale Customer Transformation Program within the utilities industry. This role will serve as a liaison between Customer Care, business stakeholders, Data & Analytics (D&A), functional teams, testing teams, and Customer Transformation delivery teams. The Data Consultant will support reporting, data conversion testing, analytics, data validation, and cutover activities, helping ensure that data-related initiatives remain aligned with business priorities and program objectives. The consultant will also assist with gathering and prioritizing reporting requirements for Day 1 and the post-go-live backlog. This role requires someone who is highly organized, comfortable working with both business and technical teams, and able to translate business needs into clear reporting and data requirements., * Coordinate across business, D&A, functional, testing, and program delivery teams to support reporting and data initiatives. * Assist with gathering, documenting, and prioritizing business reporting, KPI, dashboard, and analytics requirements. * Support the review and rationalization of reports to determine whether they should be redeveloped, redesigned, consolidated, retired, or replaced with standard/out-of-the-box functionality. * Help maintain the Day 1 reporting inventory and post-go-live backlog, ensuring priorities align with business and program objectives. * Partner with the D&A team to support reporting standards, governance, intake processes, and data definitions. * Coordinate with functional teams and D&A to facilitate data conversion testing and validation activities. * Track data conversion testing activities, issues, dependencies, and outstanding business validation. * Work with testing teams to support reporting test scenarios and SIT/UAT activities. * Assist with data validation, reconciliation, defect identification, and issue resolution. * Support data-related mock conversion, cutover, and go-live readiness activities. * Help identify manual data-entry requirements associated with conversion and cutover, including what is required, ownership, and timing. * Work with business stakeholders to understand analytical outputs, data limitations, business terminology, and data usage standards. * Support development and validation of operational dashboards and executive reporting in collaboration with D&A and business stakeholders. * Perform data analysis using Excel, including PivotTables, data comparisons, validation, reconciliation, and reporting. * Maintain trackers, action items, risks, issues, dependencies, and status reporting. * Support communications, presentations, documentation, and business-readiness activities. * Identify opportunities to improve reporting and data-related processes and reduce unnecessary duplication or rework. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Metrics Handle with Care: The Paradox of Measuring Team Performance](https://www.wearedevelopers.com/videos/1131-metrics-handle-with-care-the-paradox-of-measuring-team-performance) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [From Black Box to Glass Box : Bedrock AgentCore Observability](https://www.wearedevelopers.com/videos/2126-from-black-box-to-glass-box-bedrock-agentcore-observability) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)