> Markdown version of [/jobs/ext/2662279-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/2662279-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** CareerCircle
- **Location:** Frankfort, KY, United States
- **Experience:** Starter
- **Salary:** $41,600.0 - $47,840.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Computer Networks, Desktop Environments, Network Troubleshooting, ServiceNow IT Service Management, Computer Equipment
- **Published:** August 22, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ky/frankfort/0adaf7de-20db-4f60-bc56-6928352c9b5b

## About the Role

Leadership
Management
Communication
Problem Solving
Desktop Support
Customer Service
Technical Acumen
Technical Issues
Operating Systems
Technical Support
Computer Hardware
Business Valuation
Service Management
Technical Assistance
Software Installation
Full Stack Development
Artificial Intelligence
Network Troubleshooting
Business Transformation
Hardware Troubleshooting
Troubleshooting (Problem Solving), * Strong customer service and communication skills.

 * Experience with desktop hardware and software installation, configuration, and support.
 * Knowledge of Windows-based operating systems and desktop environments.
 * Experience using an IT ticketing or service management platform.
 * Ability to troubleshoot hardware, software, and end-user issues efficiently.
 * Strong problem-solving skills and the ability to work effectively under pressure.
 * Basic understanding of networking concepts and connectivity troubleshooting., * Experience supporting enterprise desktop environments.
 * Familiarity with user account administration and workstation deployment processes.
 * Experience providing phone, remote, and onsite technical support., * Customer-focused with strong interpersonal skills.
 * Able to communicate clearly with both technical and non-technical users.
 * Self-motivated, dependable, and eager to learn.
 * Junior-level candidates with strong technical knowledge and excellent communication skills are encouraged to apply., Intermediate Level (Entry-level candidates with strong technical aptitude and customer service skills may also be considered.)
Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Leadership
Management
Communication
Problem Solving
Desktop Support
Customer Service
Technical Acumen
Technical Issues
Operating Systems
Technical Support
Computer Hardware
Business Valuation
Service Management
Technical Assistance
Software Installation
Full Stack Development
Artificial Intelligence
Network Troubleshooting
Business Transformation
Hardware Troubleshooting
Troubleshooting (Problem Solving)
+0

## Description

We are seeking a Desktop Support Technician to provide onsite technical support to end users in a fast-paced enterprise environment. This role requires strong troubleshooting abilities, excellent customer service skills, and experience supporting desktop hardware, software, and operating systems. The ideal candidate is a IT support specialist who can effectively resolve technical issues while maintaining a positive user experience., * Provide onsite desktop support for end users.

 * Install, configure, deploy, and maintain computer hardware and software.
 * Troubleshoot and resolve desktop, operating system, and application-related issues.
 * Perform hardware repairs and component replacements as needed.
 * Document, track, and manage incidents through a ticket management system.
 * Support user account administration and basic system access requests.
 * Assist with workstation imaging, deployments, and upgrades.
 * Provide technical assistance via in-person, phone, and remote support channels.
 * Perform basic network connectivity troubleshooting.
 * Deliver exceptional customer service and communicate technical information effectively to non-technical users.


## Related Videos

- [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood)
- [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis)
- [Hands-on React Native: From Zero to Hero](https://www.wearedevelopers.com/videos/277-hands-on-react-native-from-zero-to-hero)
- [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation)
- [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge)
- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)