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# Desktop Support Technician

- **Company:** CareerCircle
- **Location:** Rockville, MD, United States
- **Salary:** $52,000.0 - $62,400.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Excel, Microsoft Windows, Access Network, Active Directory, Artificial Intelligence, Apple IOS, Microsoft Outlook, Configuration Management, CompTIA Security+, Computer Networks, Computer-Generated Imagery, Data Transmissions, Issue Tracking Systems, Information Technology Operations, Virtual Private Networks (VPN), Javaserver Pages, Local Area Networks, Network Troubleshooting, Microsoft Servers, Network Administration, Public Key Infrastructure, Windows PowerShell, Software Engineering, Software Systems, TCP/IP, Virtual Local Area Networks, Wide Area Networks, Data Processing, Okta, Tablet Computers, Microsoft InTune, SC Clearance, User Accounts
- **Published:** August 12, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/md/rockville/57364785-49a2-48a3-a82f-d874dacb7ce5

## About the Role

* Experience with Active Directory and Entra ID, including Group Policy, PowerShell, and Intune

Additional Skills & Qualifications

 * Strong interpersonal and customer service skills

 * Ability to communicate effectively with end users

 * Proven troubleshooting experience and the ability to work through issues independently

 * Familiarity with using knowledge base articles (KBAs) to resolve problems
Job Type & Location, User Accounts
Access Network
Problem Solving
Decision Making
Desktop Support
Data Processing
Physical Layers
Ancient History
Active Directory
Hardware Support
Secret Clearance
JavaServer Pages
Support Services
Microsoft Outlook
CompTIA Security+
Computer Networks
Security Clearance
Wide Area Networks
Category 5 Cabling
Data Transmissions
Software Solutions

## Description

Operations
Group Policy
Communication
Desktop Support
Customer Service
Active Directory
Windows PowerShell
Business Valuation
Full Stack Development
Artificial Intelligence
Business Transformation
Hardware Troubleshooting
Troubleshooting (Problem Solving), Our client is hiring a Desktop Support Technician to join their team on a 6-12 month contract, with the potential for extension. This individual will support users both onsite and remotely, troubleshoot hardware and software issues, set up new users, assist with onsite projects, and manage inventory.

Environment

 * Predominantly Microsoft environment with Lenovo laptops

 * Transitioned away from desktops; primarily supporting laptops and tablets, Incident Management
Local Area Networks
IT Service Management
Network Administration
Configuration Management
Service Level Objectives
Public Key Infrastructure
Customer Success Management
Virtual Private Networks (VPN)
Network Performance Management
Information Technology Operations
Troubleshooting (Problem Solving)
Virtual Local Area Network (VLAN)
+0

Google IT Support
Union ICT Svc Delivery Tech
CBRE

Ashburn, VA*On-Site

Microsoft Excel
Microsoft Outlook
Industry Standards
Valid Driver's License
+0
Desktop Support Technician
TEKsystems

Washington, DC*Hybrid

Okta
TCP/IP
Planning
Apple IOS
Operations
Communication
Microsoft 365
Issue Tracking
Customer Support
Help Desk Support
Business Valuation
Technical Projects
Microsoft Windows 10
IT Service Management
Full Stack Development
Service-Level Agreement
Artificial Intelligence
Network Troubleshooting
Business Transformation
Hardware Troubleshooting
Computer-Generated Imagery
Virtual Private Networks (VPN)
Troubleshooting (Problem Solving)
Information Technology Infrastructure Library
+0


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