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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Enterprise Operations Manager - **Company:** SMS Data Products Group, Inc. - **Location:** Sumter, SC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Dynamic Host Configuration Protocol, Domain Name System (DNS), IT Management, Information Technology Operations, Windows Servers, Network Architecture, Networking Basics, Network Connections, Remote Access Technology, System Availability, Firewalls (Computer Science), Server Operating Systems & Platforms - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2a3603f1e071bcb7 ## About the Role * B.S. in related field, and 5 or more years' relevant experience; or 7 or more years' relevant experience * IT operations/services managemen * Unix/Linux, and Firewall experience * LAN and WAN Enterprise support experience * Must possess experience and demonstrate an understanding with installation of Microsoft Windows Server in Host and Compute Environments, and Windows Server using server images. * Experience with implementation of storage solutions, high availability, Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity and remote access solutions, core and distributed network solutions, advance network infrastructure, and maintain and monitor server environments. * Top Secret clearance required. Certifications * VCTA * CCNP * ITIL Foundation (personnel have up to 60 days to acquire ITIL Foundation certification.) ## Description SMS is hiring an Enterprise Operations Manager to plan, organize, and manage employees and overall opersaiotn management on our AFCENT NOSC contract., * Plan, organize, and manage staff and overall operations management to ensure alignment. * Responsible for the overall monitoring, status reporting and coordination of actions for the AFCENT enterprise network. * Provide oversight and guidance to a team of technical professionals responsible for supporting the AFCENT enterprise network. * Responsible for the management of network performance and end-to-end service quality for the Network infrastructure. * Reviews and analyze overall end-to-end network performance to maintain an acceptable level of network quality of service. * Participates in the assessment and selection of the network performance and management tools/systems for existing and new network technologies and services. * Develop Standard Operating Procedures (SOPs) on to respond to unexpected issues or planned/unplanned disruptions. * Identify trends that may lead to service or network disruption and recommend remediation actions. * Conduct operational impact assessments of outages and potential outages. * Coordinate and manage authorized service interruptions with internal and external stakeholders. * Report status of planned and unplanned outages and disruptions. * Identify opportunities for process improvement and collaborate with multi-functional teams for implementation. * Perform any additional duties as required by local policy and guidance. * Provide General IT Management support * Provide General Networking support. * Provide WAN Enterprise support * Provide meetings/briefings support * Provide functional training support as required. * Provide CONUS/OCONUS deployment/TDY travel support IAW paragraph 3.3.12, as required. 3.12.22Provide CONUS TDY support as required ## Related Videos - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Uncertainty Estimation of Neural Networks](https://www.wearedevelopers.com/videos/227-uncertainty-estimation-of-neural-networks) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)