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# Support Engineer | It's time to level up your career

- **Company:** Editx Bv
- **Location:** Schaarbeek, Belgium (Remote available)
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Internet Protocol, Virtual Private Networks (VPN), Virtual Local Area Networks, Wide Area Networks, Computer Network Technologies
- **Published:** September 1, 2026
- **Apply:** https://europa.eu/eures/portal/jv-se/jv-details/Mjg4YTI2OWItMTNhMS00ZTIyLThiZmEtNDA4N2Q5OGU5NjZiIDM?lang=en

## About the Role

* Has a good understanding ofTCP/IP networking,VLANs,VPNs,WAN/LAN, and basicfirewall configuration.
 * Is eager to learn modern technologies such asSD-WAN,SDN, and hybrid connectivity.
 * Demonstrates excellentcustomer serviceand problem-solving skills.
 * Is proactive, curious, and enjoys working in afast-pacedenvironment.
 * SpeaksFrench and Englishfluently; Dutch is a strong advantage.
 * Holds a driving licence or is willing to travel occasionally for customer installations.

## Description

As the company continues to grow, we're looking for aSupport Engineereager to develop technical expertise, deliver outstanding customer support, and work with innovative networking technologies in a collaborative environment.
Support Engineer - Tasks & Responsibilities

 * Provide1st & 2nd line technical supportvia phone and ticketing system.
 * Configure and preparenetwork devicesbefore customer deployment.
 * Monitor thenetwork infrastructureand proactively identify potential issues.
 * Managehardware inventoryand ensure equipment readiness.
 * Supporton-site installationsfor customer deployments when required.
 * Participate in anon-call rotationto help deliver high service availability.


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