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# Dutch Speaking Microsoft Customer Experts

- **Company:** Microsoft
- **Location:** Madrid, Spain (Remote available)
- **Salary:** €18,000.0 - €23,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Online Services, Microsoft Software, Cloud Services, Software Engineering, Enterprise Software Applications, Information Technology
- **Published:** August 31, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Native or fluent Dutch (spoken and written).
 + Valid EU passport (mandatory).
 + Strong passion for the Information Technology (IT) sector and digital innovation.
 + Excellent communication skills, with a professional and empathetic customer-focused attitude.
 + Ability to adapt to a fast-paced work environment in Athens, Greece.
 + Prior experience in a technical helpdesk or IT support role is highly advantageous.

## Description

+ Provide high-level technical support and consultancy to users of the Microsoft ecosystem.
 + Troubleshoot complex IT software issues, ensuring seamless user experiences.
 + Maintain high customer satisfaction scores through efficient problem resolution.
 + Stay updated on the latest Microsoft technologies, cloud services, and enterprise software updates.
 + Collaborate with cross-functional IT teams to escalate and resolve technical infrastructure challenges.
 + Adhere to security protocols and data protection standards within the Information Technology (IT) industry.
 + Document technical interactions accurately to build a robust knowledge base for the department.


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