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# French Speaking Microsoft Customer Experts

- **Company:** Mercier Consultancy Group
- **Location:** Madrid, Spain
- **Salary:** €18,000.0 - €22,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Microsoft Software, Information Technology
- **Published:** September 2, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Native or fluent Danish (spoken and written) is mandatory for this role.
 + Valid EU passport (mandatory for employment in Greece).
 + Strong passion for the Information Technology (IT) sector and Microsoft products.
 + Excellent communication skills and a customer-centric mindset.
 + Problem-solving aptitude with the ability to work under pressure.
 + Previous experience in IT support or customer care is considered a distinct advantage.

## Description

+ Provide high-level technical support for Microsoft software and services to our Danish-speaking enterprise clients.
 + Troubleshoot complex IT issues, ensuring optimal system performance and customer satisfaction.
 + Maintain detailed documentation of technical resolutions within the Information Technology database.
 + Engage with clients via multiple channels to resolve technical queries with professionalism and expertise.
 + Stay updated on the latest Microsoft updates and technological trends to offer cutting-edge advice.
 + Collaborate with cross-functional IT teams to escalate and resolve complex system escalations.
 + Contribute to a high-performing environment that defines the standard for Danish-speaking jobs in the tech industry.


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