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# Software Support Engineer

- **Company:** KWERY BV
- **Location:** Berchem (Antwerpen), Belgium (Remote available)
- **Experience:** Experienced
- **Salary:** €36,000.0 - €48,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Data Migration, SQL Databases, Scripting, Information Technology
- **Published:** September 1, 2026
- **Apply:** https://europa.eu/eures/portal/jv-se/jv-details/NzA4NjYyZTMtOGEzZC00NjgyLTg3MjktY2FkZDZjNGYwYmY0IDM?lang=en

## About the Role

* Je hebt een hoger diploma op zak en minimum een eerste werkervaring achter de rug binnen IT. We mikken op min. 2 jaar ervaring.
 * Hierdoor heb je reeds een sterke kennis binnen SQL en brede (allround) IT-vaardigheden. Daarnaast ben je leergierig, analytisch en proactief!
 * Je drukt jezelf vlot en professioneel uit in het Nederlands en Engels, Frans is een sterke troef maar geen must.

## Description

* Zorg voor een vlotte implementatie en migratie van nieuwe klanten. Je staat in voor de installatie en configuratie van de software, begeleidt migratieprojecten en werkt hiervoor nauw samen met de IT-partners van klanten.
 * Monitor en optimaliseer de technische werking van het platform. Je volgt het dataverkeer tussen de cloudapplicatie en de klantomgevingen op, analyseert technische storingen en lost deze proactief op via databases, scripting of serveraanpassingen.
 * Bied diepgaande technische ondersteuning en verbeter processen. Je behandelt complexe incidenten die de helpdesk overstijgen, werkt samen met externe IT-partners en denkt actief mee na over optimalisaties om de dienstverlening en schaalbaarheid verder te verbeteren.


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