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# 1st Line Support Analyst - Managed Services

- **Company:** Millshill Recruitment Limited
- **Location:** Bournemouth, UK
- **Salary:** £26,000.0 - £28,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Sonicwall, Information Technology
- **Published:** September 2, 2026
- **Apply:** https://www.reed.co.uk/jobs/1st-line-support-analyst-managed-services/57302340

## About the Role

The 1st Line Support Analyst will come from a MSP / IT services background and be able to demonstrate the ability to work in a ultra fast paced ticketed environment. The 1st Line Support Analyst will have a broad range of technical skills across tech such as Windows, M365, Exchange, Active Directory, DNS, DHCP, Networking, Hardware, Backup, Server, SonicWALL, Sophos but as important is the willingness to learn and keep developing their technical skills. Alongside the technical skills it is essential that you are an outstanding communicator driven by outstanding customer services and remain calm under pressure.



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