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# Help Desk Technician

- **Company:** i3 International LLC
- **Location:** Greensburg, PA, United States
- **Experience:** Starter
- **Salary:** $45,760.0 - $62,400.0
- **Contract:** Temporary contract
- **Skills:** System Configuration, Network Troubleshooting, Microsoft Office, Software Deployment, System Software, Software Troubleshooting, Computer Equipment
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=20d0e120f4da5a26

## About the Role

* 1-3 years of related work experience or equivalent education
 * 1-3 years of customer service experience
 * Excellent communication and interpersonal skills
 * Ability to work in a team-oriented environment
 * Flexible to work varying schedules as needed, * 1-3 years of technical support experience
 * Experience troubleshooting desktops, printers, and notebooks
 * Strong knowledge and support of Microsoft Office applications, * Do you have 1-3 years of experience in IT support or helpdesk roles?
 * Can you troubleshoot desktop, laptop, and basic networking issues?
 * Do you have experience installing software and configuring print drivers?
 * How do you handle a difficult or non-technical user?

## Description

We are seeking a proactive and customer-focused Client Support Associate to provide technical assistance and support to clients. In this role, you will troubleshoot software, hardware, and networking issues while ensuring timely resolution and excellent service delivery. The ideal candidate will have strong communication skills, a problem-solving mindset, and the ability to work effectively in a team environment., * Identify, manage, escalate, and resolve technical issues

 * Provide basic technical support to clients and end users
 * Install and configure software, print drivers, and system utilities
 * Troubleshoot desktop/laptop software, hardware, and networking issues
 * Monitor systems, identify problems, and take corrective actions
 * Deliver high-quality customer service and technical guidance


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