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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Manager for Industry Solutions - **Company:** Deloitte T.T.L. - **Location:** Miami, FL, United States - **Experience:** Expert - **Salary:** $189,200.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Application Programming Interfaces (APIs), Microsoft PowerPoint, QNXT - **Published:** September 1, 2026 - **Apply:** https://dejobs.org/x/x/C24200FBEB224C749403DCAD4286D8C2/job/ ## About the Role * Ability to work independently and collaborate as part of a team * Effective written and verbal communication skills * Meticulous attention to detail and quality of work product * Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Ability to mentor and provide clear guidance to others, Required: * Bachelor's degree and 8+ years of experience in health care, health plan operations, or consulting * 7+ years of experience implementing or configuring core administration platforms such as Facets, QNXT, HealthRules, or custom-developed core administration systems * Experience with configuration or functional design across claims adjudication, enrollment, billing, and benefits setup * Experience leading process redesign, operating model transformation, or large-scale business transformation initiatives for health plan organizations, including management of project delivery, workstreams, or cross-functional teams * Experience developing client deliverables using Microsoft Excel and Microsoft PowerPoint * Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. * Limited immigration sponsorship may be available. Preferred: * Master's degree in Business Administration, Master of Health Administration, or similar field * Experience supporting health plan clients across claims, enrollment, billing, service operations, care management, or utilization management * Experience with health plan technology such as application programming interface-enabled core administration, cloud migration, legacy-to-software as a service transitions, HealthEdge, FACETS, Tapestry, or custom solutions * Experience delivering health plan implementations, including product launches, Affordable Care Act, Medicare, or Medicaid compliance builds, or platform migrations * Experience contributing to business development, proposal development, or thought leadership * Experience working with senior client stakeholders ## Description As a Senior Manager on the Industry Solutions team, you will be responsible for helping health plan clients transform core administration, operations, and service delivery capabilities. * Lead workstreams or full engagements focused on health plan operations transformation, including core administration, pharmacy operations, and operating model redesign * Assess and redesign end-to-end processes across claims, enrollment, billing, customer service, utilization management, care management, and pharmacy or pharmacy benefit manager operations * Translate business needs into transformation roadmaps, service delivery models, process improvements, and implementation plans aligned to client priorities * Manage day-to-day delivery, team performance, quality of work product, and client stakeholder communication across complex transformation programs * Support business development, proposal development, thought leadership, and go-to-market initiatives, while mentoring junior practitioners across project delivery and client service ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)