> Markdown version of [/jobs/ext/2675719-tier-2-3-network-infrastructure-specialist](https://www.wearedevelopers.com/jobs/ext/2675719-tier-2-3-network-infrastructure-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tier 2/3 Network Infrastructure Specialist - **Company:** Insight Global - **Location:** Fort Worth, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, IBM System I, Cloud Engineering, Computer Literacy, Software Debugging, Electronic Mailing, Issue Tracking Systems, Networking Hardware, Internetworking, OSI Models, Mainframes, Microsoft Office, Network Architecture, Network Planning and Design, Remote Access Technology, Wide Area Networks, Wireless Access Point, CompTIA Strata - PC Hardware Technology Engineer, Wi-Fi Technology, Network Routers, Firewalls (Computer Science), Planview, Workday, Servicenow - **Published:** September 1, 2026 - **Apply:** https://dejobs.org/x/x/2858F9E3565A46DFAE615ED2D1ADD70C/job/ ## About the Role 8-10 years of experience working in an enterprise IT infrastructure environment. Hands-on experience implementing and administrating network devices Demonstrated aptitude of Windows OS, MS Office applications, Cloud architecture, Network design, ServiceNow, Workday, and Planview Demonstrated ability to configure or debug software/hardware issues and troubleshoot successfully Working knowledge of OSI model and it's role in troubleshooting. Overall working knowledge of LAN / WAN / PC / Server / Router / Switch / Cabling and RF networks Experience with Remote Access software, either window based or third party remote applications. Knowledge of AS400 and/or Mainframe systems, as well as, emulating software. ## Description As a Network Infrastructure Specialist at Ryder you will be supporting some of the largest supply chain and logistics customers in America. In this role you will be responsible for ordering and tracking implementation of services at each Ryder site (adds/moves/changes) and manage the sites inventory database. This person will manage all Infrastructure related activities to insure delivery dates are met in support of projects which include, location assessments, cabling infrastructure, PCs, Wi-Fi, servers, UPSs etc. Setup Ryder approved equipment and pre and post go-live support. This role does require 50-60% travel to different Ryder Locations across the east coast. Other responsibilities include: Manage and maintain a complete Field Lab Environment which mirrors a field location. This will include ensuring that all Routers/Switches/Firewalls/Access Points/Printers and PCs are maintained up-to-date and completely mirroring the field. Provide support for special Infrastructure projects when called upon by the Project Manager, or any other team member. This support includes, but no limited to, Internet connectivity, Networking, PC hardware and software, printers, copiers and any other IT devices required for in the project Continuously strive to improve client support, identifying opportunities and recommending solutions for improving service efficiency and effectiveness. Manages the technical and inventory database to insure information is accurate and up to date. Order services from Telecom vendors for voice, data and wireless (cellular) servicies. Coordinate installations and project delivery timelines for Ryder and customer locations. Provide extended periods of time on support and project phone calls with Ryder users and vendors. Computer use for email communications with users, customers and vendors. Computer use for managing tasks on the Ryder incident ticketing system. Ability to quickly diagnose complex issues and set forth a recovery strategy or plan for solution. Ability to work in a fast paced environment as part of a team independently with minimum supervision. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)