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# IT-Support

- **Company:** FERCHAU GmbH
- **Location:** Bayreuth, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Software Engineering, Systems Integration
- **Published:** September 2, 2026
- **Apply:** https://www.ferchau.com/de/de/bewerber/jobs/484972

## About the Role

* Ausbildung Fachinformatiker:in Systemintegration/Anwendungsentwicklung oder eine vergleichbare Qualifikation
 * Erste Erfahrung im IT-Support oder vergleichbare Kenntnisse
 * Sicherer Umgang mit MS-Office-Produkten
 * Kommunikationsstärke und Freude am Kundenkontakt
 * Ausgeprägte Service- und Dienstleistungsorientierung
 * Teamfähigkeit und zuverlässige Arbeitsweise

## Description

* Betreuung und Instandhaltung von Hardware
 * Verwaltung und Bearbeitung von Tickets sowie Dokumentation der Vorgänge
 * Pflege der Kundenbeziehungen und Unterstützung bei IT-Anfragen
 * Organisation und Verwaltung des Hardware-Lagers
 * Service für Drucker und Mobile Device Management
 * Betreuung von Telefonie-Clients
 * Durchführung von Hardware-Umzügen


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