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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Specialist - CRM - **Company:** The PNC Financial Services Group, Inc. - **Location:** Denver, CO, United States (Remote available) - **Experience:** Starter - **Salary:** $75,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), .NET Framework, Artificial Intelligence, Applications Architecture, Software Applications, Delphi (Programming Language), Machine Learning, OpenShift, Systems Development Life Cycle, Release Management, Software Systems, SQL Databases, Software Vulnerability Management, Microservices - **Published:** September 2, 2026 - **Apply:** https://jobs.lever.co/nextech/0d89a6e9-bdbe-412e-a230-b64f0621f026/apply?lever-origin=applied&lever-source%5B%5D=BuiltInNationwide ## About the Role * 3 years of experience in the Healthcare IT industry, specifically CRM software implementation * 1 year of GoHighLevel (GHL) software experience * Ability to cultivate strong relationships & influence behavior * Excellent verbal and written communication skills * Excellent time management and organization skills * Proven ability to solve problems creatively, * Knowledge of or applicable experience in one of Nextech's main medical specialties * Knowledge of workflow of a Medical Clinic * Understanding of HIPAA and PHI * Technical Background in CRM or GHL * Bachelor's degree in related field ## Description Remote Hiring Remotely in USA Mid level Remote Hiring Remotely in USA Mid level Conduct CRM implementations, client and internal training, go-live support, issue resolution, workflow analysis, and post-go-live optimization. The role partners with internal teams, communicates implementation progress, investigates client issues, and helps healthcare organizations improve software workflows while maintaining compliance with HIPAA, ERISA, and other regulations. The summary above was generated by AI Why join Nextech? We are a leader in specialty healthcare technology solutions. We're committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected]. This role is open in all states within the United States except for: California, New York, Washington, and Colorado. Job Summary The Implementation Specialist plays a key role in conducting implementation activities and executing Nextech CRM standard implementation methodology. Remote super-user training, go-live support and post-go-live optimization. This includes remote training calls, super user training, go-live support, and post go-live optimization. Responsibilities include issue investigation, creative problem solving, and training clients as well as internal staff as needed. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate., In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include: Client Training: * Conduct client training in preparation for Go-Live events, following Nextech CRM's standard implementation methodology. * Complete practice assessments and workflow analysis guided by industry best practices. * Instruct clinical and non-clinical staff on the proper use of software applications. * Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness. * Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress. * Perform additional responsibilities as assigned based on business needs. * Issue Resolution and Optimization: * Investigate and resolve client issues during implementation and go-live. * Identify opportunities for workflow improvement and optimization post-go-live. Collaboration: * Partner with internal teams to ensure successful implementation and alignment with client needs. * Communicate effectively with clients and team members to ensure alignment and satisfaction. * Additional duties as required., Lead customer implementations of SOPHiA GENETICS genomic analysis solutions, from planning and sample selection through configuration, training, adoption, and issue resolution. Manage MaxCare Program schedules, timelines, sampling strategies, Statements of Work, technical setup, and cross-functional delivery. Translate laboratory, bioinformatics, data, and clinical regulatory requirements into practical solutions while building trusted customer relationships. The field-based US role includes approximately 30% travel. Top Skills: BioinformaticsCustom ReportingFederated Sso AuthenticationLibrary PreparationNext-Generation SequencingSophia Ddm Platform PNC Bank Software Engineer 2 Hours Ago Remote or Hybrid USA 75K-150K Annually Junior 75K-150K Annually Junior Machine Learning * Payments * Security * Software * Financial Services Develops, tests, deploys, maintains, and debugs software across the full project lifecycle. Translates business requirements into technical designs, supports production systems, documents solutions, estimates development tasks, collaborates with teammates, and mentors newer developers. The role requires application architecture, SDLC, testing, troubleshooting, and maintenance experience using Java, .NET, and/or Delphi, with Delphi preferred. Top Skills: .NetDelphiJava PNC Bank Senior Software Engineer 2 Hours Ago Remote or Hybrid USA Senior level Senior level Machine Learning * Payments * Security * Software * Financial Services Designs, develops, tests, deploys, maintains, and debugs software solutions. Leads complex technical initiatives, Java microservices and API integration, OpenShift deployments, server and database administration, release management, production support, vulnerability remediation, incident resolution, and vendor coordination. Supports remote deposit platforms while managing application resiliency, security compliance, documentation, and stakeholder communication. Top Skills: AgileAPIsCandescent Remote Deposit/CaptureCloud-Native ArchitecturesConnect:DirectContainerizationDevOpsJavaLinuxMicroservicesMicrosoft Sql ServerOpenshift Container PlatformPowershellPythonSdlcShell ScriptingWindows Server What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute ## Related Videos - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Microservices: how to get started with Spring Boot and Kubernetes](https://www.wearedevelopers.com/videos/242-microservices-how-to-get-started-with-spring-boot-and-kubernetes) - [Enterprise-Cloud-Native - Fast-Paced Development & Deployment in a Highly Secure Banking Environment](https://www.wearedevelopers.com/videos/671-enterprise-cloud-native-fast-paced-development-deployment-in-a-highly-secure-banking-environment) - [From Zero to Hero: Launch & Manage Your Cloud Apps with Free OpenShift & Red Hat Developer Hub](https://www.wearedevelopers.com/videos/1023-from-zero-to-hero-launch-manage-your-cloud-apps-with-free-openshift-red-hat-developer-hub) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)