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# UX Designer II, ShipTech , Amazon Delivery Experience

- **Company:** Amazon.com, Inc.
- **Location:** Bellevue, WA, United States
- **Experience:** Expert
- **Salary:** $117,800.0 - $160,000.0
- **Contract:** Permanent contract
- **Skills:** Adobe Creative Cloud, Artificial Intelligence, Business Analytics Applications, Data Visualization, Software Design Patterns, Interaction Design, Rapid Prototyping Process, Figma
- **Published:** September 2, 2026
- **Apply:** https://www.amazon.jobs/en/jobs/10524384/ux-designer-ii-shiptech-amazon-delivery-experience

## About the Role

5+ years of design experience

 - Proven experience conducting field research and user interviews; with a genuine interest in understanding operational environments
 - Demonstrated interaction design and prototyping skills, with experience translating user insights into design solutions
 - Experience collaborating with product, engineering to solve ambiguous problems
 - Advanced proficiency in prototyping, with both AI-augmented creation tools (e.g., Figma Make, Kiro, Claude or similar) and traditional design tools (e.g., Figma, Sketch, Adobe Creative Cloud)
 - An aesthetic sense and ability to make confident design decisions in the face of constraints
 - Demonstrated empathy for the people using your designs and commitment to user-centered practices

Preferred Qualifications

 - Experience designing for associate or operator-facing software in logistics, supply chain, or fulfillment environments
 - Experience designing information-dense interfaces that use data visualization to surface what matters most

## Description

Conduct in-depth workflow research and mapping across operator and leadership user groups to understand operational tasks, pain points, and decision-making processes

Translate strategic direction into specific UX concepts, interaction flows, and design patterns grounded in real operational workflows

Design and iterate on user experiences through rapid prototyping, informed by ongoing field research and operator validation

Create design artifacts and documentation ready for engineering handoff, ensuring clarity and technical feasibility

Drive design consistency and establish patterns that scale across related workstreams

Partner with product and engineering teams to ensure designs are technically sound and operationally grounded

Aggregate and synthesize qualitative and quantitative research data to inform design decisions

Present design rationale and research insights to stakeholders, building alignment around user-centered approaches

Contribute to design reviews and feedback cycles, raising the bar for design quality across the team

About the team
Under the Roof is a design team within Amazon Delivery Experience. We create experiences and tools that enable operators, managers, and leaders across Amazon's fulfillment and logistics network to work safely, efficiently, and effectively. Our design work spans the complete operational journey, from frontline associate tools to analytics platforms that inform leadership decisions.

You are part of the Under the Roof design team, embedded with ShipTech, a cross-functional product and engineering team focused on analytical tools and operational decision-making systems. You will report to UX leadership and collaborate closely with ShipTech's product and engineering partners on a dedicated workstream where strategy is set collaboratively.


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