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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer - **Company:** Umass Global - **Location:** United States (Remote available) - **Experience:** Starter - **Salary:** $37,440.0 - $47,840.0 - **Contract:** Temporary contract - **Skills:** Java (Programming Language), .NET Framework, Microsoft Excel, Admin Tools, Artificial Intelligence, Applications Architecture, Delphi (Programming Language), Microsoft Outlook, Document Management Systems, Machine Learning, Office Suite, OpenShift, Microsoft PowerPoint, Systems Development Life Cycle, Release Management, Software Systems, SQL Databases, Software Vulnerability Management, Enterprise Software Applications, Microservices - **Published:** September 2, 2026 - **Apply:** https://www.builtincolorado.com/auth/login?destination=/job/one-stop-coordinator/10969248 ## About the Role * 1+ years of experience in Direct Customer relations preferably in higher education service environment * 1+ years of experience working with enterprise software systems, telephonic systems, document imaging systems * Demonstrated experience in problem solving/problem resolution * Excellent oral, written, interpersonal and quantitative skills, demonstrating ability to communicate effectively with a diverse population, either online, via phone, or in person * Demonstrated experience working in a high volume active environment calling for independent, proactive thinking skills * Strong desire to be part of a very collaborative team centered environment which emphasizes creativity, out-of-the box thinking * Demonstrated understanding of higher education academic policy and procedure requirements * Demonstrated ability to maintain a supportive, calm service demeanor when dealing with upset or challenging students/clients * Demonstrated knowledge and experience in using an Office suite of products including email, Outlook, excel, PowerPoint, etc. * Experience in dealing with veterans/military related assistance guidelines Knowledge and Education: * Associate's degree or equivalent combination of experience and education; bachelors degree desired Machines, Tools, Equipment, Electronic Devices and Software: Administrative software, Office Suite, Document Management Systems ## Description This is an entry level position in the One Stop professional path. Phase I includes serving as the initial gateway for One Stop services by routing queries to appropriate One Stop staff and providing general information related to online One Stop processes and policies. Phase II consists of immersion into the comprehensive One Stop Training program acquiring extensive knowledge of One Stop Service requirements which may include; financial aid, student accounts, registration, program evaluation, academic and administrative policy and procedures, tutorials, coursework, supervised student contact sessions, and providing direct support to the One Stop team., * General direction from the One Stop Supervisor, incumbent will provide information and make decisions, incumbent will conduct business using reflected authority following established policies and procedures, Essential functions: 100% of time * Email, chat, and telephone response and/or routing of inquiries & issues raised by online students specifically related to financial aid, student accounts, registration, degree program evaluation, articulation, academic policy and procedures, petition processes, graduation/degree conferral, transcripts, and other records related questions * Immersion into One Stop training program * Serve as back-up for telephone/email response during training period * Participate in supervised student contact sessions * Perform other duties as assigned, Lead customer implementations of SOPHiA GENETICS genomic analysis solutions, from planning and sample selection through configuration, training, adoption, and issue resolution. Manage MaxCare Program schedules, timelines, sampling strategies, Statements of Work, technical setup, and cross-functional delivery. Translate laboratory, bioinformatics, data, and clinical regulatory requirements into practical solutions while building trusted customer relationships. The field-based US role includes approximately 30% travel. Top Skills: BioinformaticsCustom ReportingFederated Sso AuthenticationLibrary PreparationNext-Generation SequencingSophia Ddm Platform PNC Bank Software Engineer 2 Hours Ago Remote or Hybrid USA 75K-150K Annually Junior 75K-150K Annually Junior Machine Learning * Payments * Security * Software * Financial Services Develops, tests, deploys, maintains, and debugs software across the full project lifecycle. Translates business requirements into technical designs, supports production systems, documents solutions, estimates development tasks, collaborates with teammates, and mentors newer developers. The role requires application architecture, SDLC, testing, troubleshooting, and maintenance experience using Java, .NET, and/or Delphi, with Delphi preferred. Top Skills: .NetDelphiJava PNC Bank Senior Software Engineer 2 Hours Ago Remote or Hybrid USA Senior level Senior level Machine Learning * Payments * Security * Software * Financial Services Designs, develops, tests, deploys, maintains, and debugs software solutions. Leads complex technical initiatives, Java microservices and API integration, OpenShift deployments, server and database administration, release management, production support, vulnerability remediation, incident resolution, and vendor coordination. Supports remote deposit platforms while managing application resiliency, security compliance, documentation, and stakeholder communication. Top Skills: AgileAPIsCandescent Remote Deposit/CaptureCloud-Native ArchitecturesConnect:DirectContainerizationDevOpsJavaLinuxMicroservicesMicrosoft Sql ServerOpenshift Container PlatformPowershellPythonSdlcShell ScriptingWindows Server What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute ## Related Videos - [Making Teaching Code Less Academic and More Market-Ready - Peter Ruppel](https://www.wearedevelopers.com/videos/1911-making-teaching-code-less-academic-and-more-market-ready-peter-ruppel) - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [How building with AI can double the throughput of your engineering team](https://www.wearedevelopers.com/videos/100238-how-building-with-ai-can-double-the-throughput-of-your-engineering-team) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab) - [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)