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# Mitarbeiter IT-Support

- **Company:** FERCHAU GmbH
- **Location:** Münster, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Wireless LAN, Virtual Private Networks (VPN), Local Area Networks, Microsoft Office, Systems Integration, Information Technology, Operational Systems
- **Published:** September 2, 2026
- **Apply:** https://www.ferchau.com/de/de/bewerber/jobs/466138

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich (z. B. Fachinformatiker:in für Systemintegration) oder vergleichbare Qualifikation
 * Gute Kenntnisse in Windows-Betriebssystemen und Microsoft Office
 * Grundkenntnisse in Netzwerktechnologien (LAN, WLAN, VPN)
 * Freundliches Auftreten und serviceorientierte Arbeitsweise
 * Gute Deutschkenntnisse in Wort und Schrift

## Description

* Einrichtung und Wartung von Arbeitsplätzen, Druckern und mobilen Geräten
 * Installation und Konfiguration von Betriebssystemen und Anwendungen
 * Fehleranalyse und -behebung im 1st- und 2nd-Level-Support
 * Dokumentation von Supportfällen und Lösungen im Ticketsystem
 * Zusammenarbeit mit externen Dienstleistern und anderen IT-Teams


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