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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AV & Technical Support Lead - **Company:** FirstSource Solutions USA, LLC - **Location:** Alameda, CA, United States - **Experience:** Expert - **Contract:** Contract - **Skills:** Cloud Computing Security, Cloud Storage, Data Validation, Networking Hardware, Motion Capture, Eye Tracking, Wi-Fi Technology, Wearables - **Published:** August 31, 2026 - **Apply:** https://www.disabledperson.com/jobs/74626670-av-technical-support-lead ## About the Role * Experienced technical operations, A/V, field support, live production, IT support, or data collection professionals with 2 to 4+ years of relevant experience. * People who have taken ownership of end-to-end technical setup and support for live sessions, events, labs, studios, research studies, or customer environments. * Strong troubleshooters who can diagnose hardware, software, networking, synchronization, storage, or power issues under time-sensitive conditions. * Professionals comfortable working with cameras, wearable devices, mobile devices, Wi-Fi networks, routers, cloud storage, and large audio/video file transfers. * Highly organized individuals with experience managing equipment inventories, readiness checklists, charging schedules, session documentation, and data quality checks. * Clear, calm communicators who can support non-technical participants and explain technical procedures in simple terms. * Candidates with a valid driver's license, clean driving record, and reliable vehicle suitable for transporting equipment cases between Bay Area locations. * Individuals able to lift and transport equipment cases weighing up to 40 pounds and perform repeated setup and teardown activities. Preferred Experience * AR/VR, wearable technology, eye-tracking, motion capture, sensor-based systems, or multi-camera recording environments. * Live event production, studio operations, research operations, field engineering, or high-touch technical support. * High-volume data offloading, file validation, quality assurance, and secure cloud uploads. ## Description We are seeking an experienced AV & Technical Support Lead to manage the technical readiness and execution of in-person data collection sessions across the San Francisco Bay Area. This hands-on field role combines AV setup, hardware and device support, live recording monitoring, technical troubleshooting, participant assistance, equipment logistics, and post-session data quality checks., * Own technical readiness for scheduled sessions, from pre-session planning and equipment checks through setup, live support, data validation, and closeout. * Coordinate the secure movement, inventory, charging, configuration, and availability of recording devices, cameras, networking equipment, and backup hardware. * Lead room setup and determine effective camera, tripod, and equipment placement based on the activity and environment. * Guide instructors and participants through device fitting, onboarding, and calibration in a clear and professional manner. * Monitor recording quality, connectivity, synchronization, storage, and battery status during live sessions and make quick decisions when issues arise. * Complete post-session data offloading, first-pass quality checks, upload tracking, and documentation to confirm each session is complete. * Partner with the Site Lead and operations team to manage schedules, escalate risks, and maintain consistent technical standards across locations. ## Related Videos - [Apple Vision Pro: Proven Development Methods Meet the Latest Technology](https://www.wearedevelopers.com/videos/1190-apple-vision-pro-proven-development-methods-meet-the-latest-technology) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Android beyond mobile: Cars, TVs, and Wearables](https://www.wearedevelopers.com/videos/553-android-beyond-mobile-cars-tvs-and-wearables) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Learn Enough Design to Be Dangerous](https://www.wearedevelopers.com/videos/577-learn-enough-design-to-be-dangerous) - [Reality and Beyond: Coding a Drone Using {Unity 3D .NET} and ChatGPT AI!](https://www.wearedevelopers.com/videos/702-reality-and-beyond-coding-a-drone-using-unity-3d-net-and-chatgpt-ai) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [5 Reasons Why Attending Conferences in 2026 Matters More Than You Think](https://www.wearedevelopers.com/magazine/692-5-reasons-why-attending-conferences-in-2026-matters-more-than-you-think) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence)