> Markdown version of [/jobs/ext/2682094-mobile-it-support](https://www.wearedevelopers.com/jobs/ext/2682094-mobile-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mobile IT support - **Company:** The Mice Groups, Inc. - **Location:** El Verano, CA, United States - **Experience:** Expert - **Salary:** $104,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Android Software Development, Apple IOS, User Authentication, Configuration Management, Cyber Security, Identity and Access Management, Azure Active Directory, Single Sign-On, Mobile Security, Software Deployment, Wireless Networks, Workspace ONE, Software Troubleshooting, Restful APIs - **Published:** August 31, 2026 - **Apply:** https://www.disabledperson.com/jobs/74610372-mobile-it-support ## About the Role * Minimum 5 years of experience in enterprise mobile device management, with hands-on system administration experience. * Experience supporting large enterprise environments with 5,000+ devices. * Strong knowledge of iOS and Android operating systems. * Experience troubleshooting both wired and wireless networks. * Experience with certificate-based authentication, SSO, identity management, REST APIs, and Azure AD/Active Directory integrations. * Understanding of mobile security best practices and compliance frameworks. * Strong analytical, hardware, and software troubleshooting skills. * Ability to work independently and collaboratively across cross-functional teams. * Strong communication and problem-solving skills. * Ability to work onsite. ## Description Seeking a highly technical Mobile Endpoint Engineer based in North America. This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex problems, and is comfortable navigating ambiguity. The ideal candidate is motivated by work that extends beyond routine IT support and will play a key role in device lifecycle management, mobile security compliance, application deployment, hardware evaluation, and secure access to corporate resources across iOS and Android devices. This is a unique opportunity to support Client's broader IT Manufacturing organization and help solve the challenges of enabling production, R&D, and test teams while maintaining a strong security posture. Every day brings meaningful work across a diverse technology stack in support of Client s mission to accelerate the world's transition to sustainable energy. What You Will Do * Administer and support a cloud-based Workspace ONE UEM environment. * Configure and manage device enrollment processes, including DEP/ABM and Android Enterprise Zero-Touch Enrollment. * Partner with business and technical teams to understand requirements and align solutions with internal standards. * Support IT Manufacturing teams by troubleshooting enrollment, policy configuration, and application deployment issues. * Troubleshoot mobile printers, ZCP, ThingFinder, and PrintApp. * Implement and maintain device compliance policies, profiles, and security configurations in alignment with InfoSec guidelines. * Support OS upgrades and device lifecycle management. * Evaluate emerging technologies to improve tools, services, and end-user experience. * Coordinate with vendors and manufacturers on new and end-of-life products. * Collaborate with InfoSec, networking, and endpoint teams on mobile initiatives. * Provide Tier 2/3 support and user training as needed. ## Related Videos - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [The Road to One Billion Developers](https://www.wearedevelopers.com/videos/1137-the-road-to-one-billion-developers) - [DevSecOps: Injecting Security into Mobile CI/CD Pipelines](https://www.wearedevelopers.com/videos/273-devsecops-injecting-security-into-mobile-ci-cd-pipelines) - [REST In Peace: Why LLMs Can't CRUD](https://www.wearedevelopers.com/videos/100272-rest-in-peace-why-llms-can-t-crud) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Dev Digest 189: Open Phones, Be the Messenger and the USB-C of AI](https://www.wearedevelopers.com/magazine/639-dev-digest-189-open-phones-be-the-messenger-and-the-usb-c-of-ai) - [Dev Digest 212: WebMCP or MCP, What is DevRel, AI's 10% Productivity Boost, and a 49MB Web Page…](https://www.wearedevelopers.com/magazine/717-dev-digest-212-webmcp-or-mcp-what-is-devrel-ai-s-10-productivity-boost-and-a-49mb-web-page) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)