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# 1st und 2nd Level IT-Supporter

- **Company:** FERCHAU GmbH
- **Location:** Soltau, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Linux, Microsoft Office, Information Technology, Operational Systems
- **Published:** September 2, 2026
- **Apply:** https://www.ferchau.com/de/de/bewerber/jobs/410023

## About the Role

* Erfolgreich abgeschlossene Fachinformatiker:in-Ausbildung oder solide IT-Kenntnisse als Quereinsteiger:in
 * Starke IT-Affinität und gute Kenntnisse in gängigen Betriebssystemen (Linux, Windows, MS Office usw.)
 * Fokus auf Kunden- und Serviceorientierung
 * Sehr gute Deutschkenntnisse in Wort und Schrift

## Description

* Kommunikation mit Anwender:innen und anderen Support-Teams als Schnittstelle
 * Einrichtung, Anpassung und Verwaltung von Hardware und Software
 * Annahme, Analyse und Behebung von Störungen
 * Sorgfältige Pflege und Erstellung von Dokumentationen zu den IT-Systemen


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