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# Specialist, Technical Support Business

- **Company:** T-Mobile Us, Inc.
- **Location:** Atlanta, GA, United States
- **Experience:** Starter
- **Salary:** $45,034.0 - $81,245.0
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, Apple IOS, Desktop Computing, Microsoft Office, Laptops, Network Server
- **Published:** September 2, 2026
- **Apply:** https://www.wayup.com/i-Telecommunications-j-Specialist-Technical-Support-Business-T-Mobile-878833159700032/

## About the Role

+ High School Diploma/GED (Required)
 + Less than 2 years Providing technical support for IT equipment, software, and mobile devices (Preferred)
 + Less than 2 years Advanced technical troubleshooting of desktops, laptops, and servers (Preferred)
 + Less than 2 years Working with Microsoft Office 365 Services and various operating systems including Windows and Apple OS (Preferred)
Knowledge, Skills and Abilities:

 + Problem Solving Expertise in identifying, diagnosing, and resolving complex technical issues in business technology systems. (Required)
 + Technical Support Ability to provide advanced technical support and troubleshoot issues to ensure minimal business downtime. (Required)
 + Collaboration Strong capability to work effectively with both IT and business teams to optimize technology infrastructure. (Required)
 + Microsoft Office Proficiency in Microsoft Office tools to support documentation, reporting, and analysis tasks. (Required)
 + At least 18 years of age
 + Legally authorized to work in the United States

## Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Specialist in Business Tech Support at T-Mobile is instrumental in providing advanced technical support and solutions for business technology systems. This role is crucial in troubleshooting and resolving complex issues that impact business operations, ensuring minimal downtime and maximum productivity. By collaborating with IT and business teams, the Specialist helps in optimizing technology infrastructure to meet current and future business needs. Their expertise supports the seamless integration of new technologies into existing systems, enhancing overall business efficiency. The Specialist's contributions are vital to maintaining T-Mobile's reputation for technological excellence and operational reliability., + Troubleshoots and resolves complex technical issues impacting business operations

 + Collaborates with IT and business teams to optimize technology infrastructure
 + Supports the integration of new technologies into existing systems
 + Ensures minimal downtime and maximum productivity of business technology systems
 + Maintains operational reliability and technological excellence
 + Enhances overall business efficiency through advanced technical support


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