> Markdown version of [/jobs/ext/2683152-it-support-technician-ii](https://www.wearedevelopers.com/jobs/ext/2683152-it-support-technician-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician II

- **Company:** Texas Tech University
- **Location:** Lubbock, TX, United States
- **Experience:** Expert
- **Salary:** $100,000.0
- **Contract:** Permanent contract
- **Skills:** Macintosh Computers, Information Technology
- **Published:** September 2, 2026
- **Apply:** https://jobs.chronicle.com/apply/38031422/it-support-technician-ii?LinkSource=JobDetails

## About the Role

* Experience with multiple operating systems including Microsoft Windows, Apple Macintosh.
 * Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications).
 * Advanced experience with network domain environments., Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years.

## Description

The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit., * Collaborate with other departmental and school IT staff to achieve their needs within IT OP and procedures.

 * Log into phone system and is ready to receive calls.
 * Ensure prompt answering of calls presented to technician in the phone system.
 * Assist in the development of IT policies, procedures, and service goals.


## Related Videos

- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)
- [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech)

## Related Articles

- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)