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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # VP IT Infrastructure and Operations - **Company:** Hackensack Meridian Health, Inc. - **Location:** New York, NY, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Information Systems, IT Management, Information Technology - **Published:** September 2, 2026 - **Apply:** https://www.kirbypartners.com/job/vp-it-infrastructure-and-operations/ ## About the Role * A graduate or postgraduate degree in computer science, engineering, information systems or a closely related technology field. * 15 or more years of experience in IT. * Five years of leadership responsibilities. * Preferably five or more years of experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organization and within complex contexts. * Demonstrated experience in strategic planning, organization design and development. * Preferably proven experience or demonstrated capability in leading IT transformational initiatives in complex and dynamic environments. ## Description The VP IT Infrastructure and Operations is an inspirational leader with deep technical infrastructure experience, strong project management acumen, excellent vendor management skills, plus a superior, service-first-oriented approach to infrastructure operations. The VP IT Infrastructure and Operations is also responsible for operational and service management processes to ensure quality, efficiency and agility goals are achieved. As a member of the IT senior leadership team, the role will contribute to the development and execution of the enterprise wide IT strategy, and ensure it aligns with Hackensack Meridian Health's strategy and delivery capabilities. Responsibilities * Drive the I&O department to embrace next generation technology that supports the innovative DNA of Hackensack Meridian Health. * Works with HR and the IT leadership team to develop an I&O "people strategy" that aligns with the enterprise and IT strategy. Continually looks for leading-edge and innovative solutions to the recruitment, development and retention of the I&O workforce. * Forecasts future skill needs to acquire and develop an IT workforce with the appropriate mix of business knowledge, technical skills and competencies that balance between growing the agility required to achieve digital business objectives and ensuring the core IT functions are reliable, stable, and efficient. * Sets the mission and vision of the I&O department to foster a service-oriented culture and mindset driven by continual service improvement techniques. * Leads the development of the I&O roadmap, and ensures its integration with the overall IT and enterprise strategic plans. * Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources. * Acts as a trusted advisor, and builds and maintains relationships with other IT leaders and Hackensack Meridian Health executives to develop a clear understanding of enterprise needs; ensures cost-effective delivery of IT services to meet those needs, and is able to respond with agility to changing industry priorities. * Develops the annual operating and capital expenditure budget for I&O to ensure it is consistent with overall strategic objectives of IT and the enterprise and is within plan. * Leverages influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions in achievement of enterprise goals. * Participates in the assessment of external and internal technology capabilities required to achieve desired competitive positioning. * Maintains currency on new technologies and platforms and provides direction on what emerging technologies should be assimilated, integrated and introduced within I&O to ensure IT capabilities respond to the needs of the enterprise's strategy. * Maintains an active I&O sunset strategy for outmoded technology. * Champions I&O involvement in the IT organization's innovation efforts and its role in experimenting with new solutions to take advantage of industry opportunities. * Provides strategic direction and oversight for the operation and support of IT systems that fulfill the needs of the enterprise, including the full life cycle of infrastructure operations and IT service support. * Directs the development of I&O sourcing strategy and provides executive participation in strategic vendor and partner relationship management. * Serves on IT planning and policymaking committees; drives the development of enterprise technology standards, governance processes and performance metrics to ensure I&O delivers value to the enterprise. * Provides leadership, coaching and direction to the I&O leadership team and staff. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Microservices? 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