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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Engineer - **Company:** BLUESIGHT, INC. - **Location:** United States (Remote available) - **Experience:** Starter - **Salary:** $75,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), .NET Framework, Microsoft Excel, Artificial Intelligence, Applications Architecture, Health Informatics, Delphi (Programming Language), Software as a Service, Databases, Data Files, Machine Learning, OpenShift, Systems Development Life Cycle, Release Management, Application Data, Software Systems, SQL Databases, Software Vulnerability Management, Microservices - **Published:** September 2, 2026 - **Apply:** https://jobs.lever.co/bluesight/f9259a83-4f47-4e44-9898-e6a443369d68/apply?lever-origin=applied&lever-source%5B%5D=BuiltInNationwide ## About the Role * Bachelor's degree in related field preferred. * 2-5 years of experience in administering and/or troubleshooting issues related to SaaS applications, systems, and networks * Strong Excel, SQL, Working with data sets to analyze issues * Experience with database systems and querying, MongoDB preferred. * CISSP, A+, Security+, CISM, Net+ or equivalent certifications strongly preferred * Strong analytical and problem-solving skills * Professional and polite demeanor * Knowledge and experience in a SaaS environment is preferred * Ability to travel up to 10% of the time ## Description Remote Hiring Remotely in United States Mid level Remote Hiring Remotely in United States Mid level Provide technical support to customers and internal users through phone and email. Diagnose and resolve SaaS application, system, network, database, and data-related issues; analyze application data; assist with IT questionnaires and assessments; collaborate with hospital IT and pharmacy teams; maintain customer satisfaction; and participate in occasional overnight on-call coverage. The summary above was generated by AI At Bluesight, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions., We are looking for an energetic Support Engineer who will provide technical and network problem resolution to end-users (customers and internal) by performing a question-based diagnosis process while guiding users through step-by-step solutions. The Support Engineer will help complete IT questionnaires, assessments, and work with hospital IT & Pharmacy teams to ensure software meets their standards, * Answer inbound phone calls from customers on the technical support line * Respond to emails from customers * Assist customers with technical issues related to Bluesight products * Analyze application data and ensure accuracy with resolutions * Resolve issues, maintain high-end customer satisfaction and confidence * Other duties and technical projects as assigned * Occasional overnight on call rotation coverage, Lead customer implementations of SOPHiA GENETICS genomic analysis solutions, from planning and sample selection through configuration, training, adoption, and issue resolution. Manage MaxCare Program schedules, timelines, sampling strategies, Statements of Work, technical setup, and cross-functional delivery. Translate laboratory, bioinformatics, data, and clinical regulatory requirements into practical solutions while building trusted customer relationships. The field-based US role includes approximately 30% travel. Top Skills: BioinformaticsCustom ReportingFederated Sso AuthenticationLibrary PreparationNext-Generation SequencingSophia Ddm Platform PNC Bank Software Engineer 2 Hours Ago Remote or Hybrid USA 75K-150K Annually Junior 75K-150K Annually Junior Machine Learning * Payments * Security * Software * Financial Services Develops, tests, deploys, maintains, and debugs software across the full project lifecycle. Translates business requirements into technical designs, supports production systems, documents solutions, estimates development tasks, collaborates with teammates, and mentors newer developers. The role requires application architecture, SDLC, testing, troubleshooting, and maintenance experience using Java, .NET, and/or Delphi, with Delphi preferred. Top Skills: .NetDelphiJava PNC Bank Senior Software Engineer 2 Hours Ago Remote or Hybrid USA Senior level Senior level Machine Learning * Payments * Security * Software * Financial Services Designs, develops, tests, deploys, maintains, and debugs software solutions. Leads complex technical initiatives, Java microservices and API integration, OpenShift deployments, server and database administration, release management, production support, vulnerability remediation, incident resolution, and vendor coordination. Supports remote deposit platforms while managing application resiliency, security compliance, documentation, and stakeholder communication. Top Skills: AgileAPIsCandescent Remote Deposit/CaptureCloud-Native ArchitecturesConnect:DirectContainerizationDevOpsJavaLinuxMicroservicesMicrosoft Sql ServerOpenshift Container PlatformPowershellPythonSdlcShell ScriptingWindows Server What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute ## Related Videos - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Introduction to TXT](https://www.wearedevelopers.com/videos/30-introduction-to-txt) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [From Zero to Hero: Launch & Manage Your Cloud Apps with Free OpenShift & Red Hat Developer Hub](https://www.wearedevelopers.com/videos/1023-from-zero-to-hero-launch-manage-your-cloud-apps-with-free-openshift-red-hat-developer-hub) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)