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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Functional Analyst I - MDM - **Company:** Niagara Bottling, LLC - **Location:** Diamond Bar, CA, United States - **Experience:** Starter - **Salary:** $82,012.0 - $118,917.0 - **Contract:** Permanent contract - **Skills:** Microsoft Outlook, Data Mining, Microsoft Office, Information Technology, Operational Systems - **Published:** September 2, 2026 - **Apply:** https://niagarawater.wd5.myworkdayjobs.com/Niagara/job/Corp-Main---Diamond-Bar-CA/IT-Functional-Analyst-I---MDM_R56405 ## About the Role + 0 Years - Experience in Field or similar manufacturing environment + 0 Years - Experience in Position + 0 Years - Experience managing people/projects *experience may include a combination of work experience and education, + 2 Years- Experience in Field or similar manufacturing environment + 2 Years - Experience working in Position + 2 Years - Experience managing people/projects *experience may include a combination of work experience and education, * Ability to work in fast paced, dynamic environment collaboratively with a cross-functional team and manage minor project implementations. * Experience in Business Analysis * Overall high degree of professionalism * Strong team-oriented interpersonal skills including facilitation and the ability to effectively interface and work with a wide variety of people. Must work independently. * Strong analytical, problem-solving skills and critical thinking skills * Ability to translate complex business needs into use case models * Ability to manage multiple priorities and projects * Strong written and verbal communication skills including the ability to provide detail documentation of a technology incident * Proficient computer skills (i.e. Microsoft Office, Outlook) * Excellent interpersonal skills * Excellent analysis, planning and organizational proficiency and good business judgment * Ability to delivery effective and professional presentation to peers, management and other professionals within our field * Strong communication and documentation skills, ability to communicate and interact at executive and junior levels. Education Minimum Required: * Bachelor's Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, related field, or equivalent work experience Preferred (Optimal Candidate): * Master's Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, or related field or equivalent work experience Certification/License: * Required: NA * Preferred: NA ## Description The IT Systems Functional I will work within the IT Team to support the overall system/ network needs of Niagara's corporate office and plants., * Analyze and develop solutions addressing customer needs. * Trouble shooting daily operational system issues to define root cause and define temporary/permanent solutions. * Ability to take direction, learn processes/systems quickly and apply to deliver results based on timeline. * Work with business to understand and document requirements, determine design and approach, configure, and test various applications to deliver and support business needs. * On-going analysis of the supply chain process to identify opportunities for process and system improvements, efficiency gains, and cost reduction through the use of various supply chain applications and data mining tools. * Organize, schedule and run meetings to identify supply chain opportunities and system needs: + Interacting with multiple departments including but not limited to IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production. + Documenting meeting minutes, action items, issues, and risks. * Document requirements, process flows, new functionality, and creation of SOP/training materials. * Training super and end users on new functionality and process changes. * Ability to plan, track, escalate and deliver upon tasks and timelines assigned. * Available for 24/7 support (scheduled and off hours). * Review system design approaches to ensure they fully meet the business requirements. * Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements. * Produce key documents, both in written and presentation format. * Excellent problem solver with the ability to keep many driving factors and requirements in focus. * Monitor process and technology and provide insights into overall status. * Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice., This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: * Lead Like an Owner + Makes safety the number one priority + Keeps alert for safety issues and escalates immediately + Effectively prioritizes tasks based on department goals + Shows respect to others and confronts interpersonal issues directly + Prioritizes resolution of customer issues effectively + Responds promptly and honors commitments to internal and external customers * InnovACT + Makes recommendations to continuously improve policies, methods, procedures, and/or products + Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances + Increases performance through greater efficiency * Find a Way + Seeks to develop technical knowledge through learning from other experts + Understands interdepartmental impact of individual decisions and actions + Seeks solutions rather than placing blame * Empowered to be Great + Consistently looks for ways to improve one's self through growth and development opportunities + Communicates clearly and promptly up, down, and across + Communicates effectively to manage expectations ## Related Videos - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Data Mining Accessibility](https://www.wearedevelopers.com/videos/802-data-mining-accessibility) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Lost and Wasted Time: Searching for the Cozy Web](https://www.wearedevelopers.com/videos/2107-lost-and-wasted-time-searching-for-the-cozy-web) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)