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# IT Helpdesk

- **Company:** SBT Global, Inc.
- **Location:** Plymouth, MI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Ubuntu (Operating System), CentOS, Computer Networks, Linux, Red Hat Enterprise Linux, Ansible, Information Technology, Cisco
- **Published:** September 2, 2026
- **Apply:** https://www.wayup.com/i-j-IT-Helpdesk-SBT-Global-Inc-936470593798907/

## About the Role

+ 4+ years of experience in computer networks and systems maintenance.
 + A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
 + Forman deployment experience
 + Ansible experience
 + RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
 + Asset Management experience
 + Excellent written and verbal communication skills.
 + Good interpersonal skills.
 + Attention to detail.
 + Good problem-solving skills.

## Description

+ Installing and configuring hardware and software components to ensure usability.
 + Rack and stacking Server, lifting up to 50lb weight.
 + Troubleshooting hardware and software issues.
 + Ensuring electrical safety standards are met.
 + Repairing or replacing damaged hardware.
 + Upgrading the entire system to enable compatible software on all computers.
 + Install and configure systems which support infrastructure and/or R&D activities.
 + Develop and maintain installation and configuration procedures.
 + Performing tests and evaluations of new software and hardware.
 + Providing support to users and being the first point of contact for error reporting.
 + Establishing good relationships with all departments and colleagues.
 + Conducting daily backup operations.
 + Managing technical documentation.
 + Operations and Support
 + Asset Management, includes 4 physical asset audits per year
 + Need to track inventory any time


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