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# IT Supporter

- **Company:** FERCHAU GmbH
- **Location:** Kassel, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Linux, Microsoft Office, Information Technology, Operational Systems
- **Published:** September 3, 2026
- **Apply:** https://www.ferchau.com/de/de/bewerber/jobs/289620

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich, wie z.B. Fachinformatiker:in mit erster Berufserfahrung oder eine gleichwertige Qualifikation
 * Erfahrungen im Umgang mit den gängigen Betriebssystemen (z.B. Windows, Linux), Standardsoftware (Office, Microsoft 365 usw.) sowie Hardware-Komponenten
 * Lösungsorientierte und strukturierte Arbeitsweise
 * Sehr gute Deutschkenntnisse (min. B2)

## Description

* Annahme, Analyse und Bearbeitung von IT-Supportanfragen 1st- und 2nd-Level
 * Unterstützung der Anwender bei Hard- und Softwareproblemen
 * Installation, Konfiguration und Wartung von IT-Arbeitsplätzen
 * Dokumentation von Störungen, Lösungen und IT-Prozessen
 * Unterstützung bei IT-Rollouts und Projekten


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