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# IT Support Mitarbeiter

- **Company:** Orizon GmbH
- **Location:** Bonn, Germany
- **Salary:** €40,000.0 - €42,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Ubuntu (Operating System), Linux, Microsoft Office, Red Hat Enterprise Linux, Product Software Implementation Methods, Systems Integration, Information Technology, Network Support, Laptops, Hardware Infrastructure
- **Published:** September 3, 2026
- **Apply:** https://www.orizon.de/bewerbung?jobid=9560&jobSource=7

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich (z. B. Fachinformatiker Systemintegration) oder vergleichbare Qualifikation
 * Gute Kenntnisse in Windows 10 und Windows 11
 * Gute Kenntnisse in Microsoft Office 2019/2024
 * Grundkenntnisse in Linux (Ubuntu und/oder Red Hat)
 * Grundkenntnisse im Netzwerkumfeld
 * Gültiger PKW-Führerschein (Schaltgetriebe)
 * Deutschkenntnisse mindestens Niveau B2
 * Englischkenntnisse mindestens Niveau A2

## Description

* 2nd Level Client Support im Team am Standort Bonn
 * Unterstützung im 1st Level Netzwerk-Support
 * Installation, Konfiguration und Betankung von Client-Systemen (Windows/Linux)
 * Auslieferung und Einrichtung von Notebooks, PCs, Monitoren sowie weiterer IT-Hardware
 * Anwenderbetreuung per Remote-Support und direkt vor Ort
 * Fehleranalyse, Störungsbehebung sowie Austausch defekter Endgeräte (Break & Fix)
 * Betreuung und Support von Standard-Anwendungen
 * Softwareinstallation, Konfiguration und Troubleshooting
 * Dokumentation von Tickets, Lösungen und Tätigkeiten im Ticketsystem


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