> Markdown version of [/jobs/ext/2688195-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/2688195-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Engineer - **Company:** ENTERPRISE RECRUITMENT - **Location:** West End, UK - **Experience:** Experienced - **Salary:** £25,000.0 - £35,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Linux, Issue Tracking Systems, Microsoft Office, Information Technology, Cisco, Servicenow - **Published:** September 3, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2953769575-2 ## About the Role * 2 years previous experience in an IT Support, Service Desk or Desktop Support role * Strong troubleshooting skills across hardware and software * Experience using ticketing systems such as ServiceNow * Knowledge of Windows environments * Strong Microsoft Office support experience * Excellent customer service and communication skills Desirable Experience * Microsoft 365 Administration * Linux exposure * Microsoft, Cisco or related certifications ## Description We're recruiting for an IT Support Engineer to join a well-established international engineering and manufacturing business based in Southampton. This is a hands-on support role where you'll play a key part in keeping employees productive by providing high-quality IT support across hardware, software, applications and infrastructure. You'll work within a collaborative IT team supporting a modern technical environment while gaining exposure to a wide range of technologies. The IT Support Engineer role You will be responsible for providing first-class technical support to users across the business, troubleshooting hardware and software issues, maintaining systems and devices, and ensuring IT services run smoothly. The role combines service desk support, system administration, user training, documentation and proactive maintenance activities. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Behind the Curtain: How Recruiters Shortlist Devs in an AI-Driven Market and How You Stand Out](https://www.wearedevelopers.com/videos/100229-behind-the-curtain-how-recruiters-shortlist-devs-in-an-ai-driven-market-and-how-you-stand-out) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)