> Markdown version of [/jobs/ext/2688577-it-support-analyst](https://www.wearedevelopers.com/jobs/ext/2688577-it-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - **Company:** Infleqtion - **Location:** Kidlington, UK (Remote available) - **Experience:** Starter - **Salary:** £32,175.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Business Software, Computer Networks, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Identity and Access Management, Virtual Private Networks (VPN), Linux System Administration, Linux Support, System Center Configuration Manager, Software Deployment, TCP/IP, Peripherals, Microsoft InTune, Information Technology, Laptops, User Accounts - **Published:** September 3, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5867045228 ## About the Role * Minimum 1 to 2 years' experience in an IT support, service desk or similar role, or equivalent technical training * Good knowledge of Microsoft 365 and Windows * Understanding of user accounts, permissions and access management * Experience supporting laptops, desktops and peripherals * Familiarity with ticketing & remote support platforms * Good troubleshooting and problem-solving skills * Strong customer-service and communication skills * Ability to prioritise multiple requests and maintain accurate documentation * Willingness to develop technical capability and take on broader responsibilities over time Desirable Experience * Familiarity with macOS and Linux support * Basic understanding of networking concepts including TCP/IP, DNS, DHCP and VPN * Familiarity with endpoint-management platforms (Intune/SCCM etc), * Relevant technical qualification, apprenticeship or equivalent professional experience. * Microsoft, CompTIA or similar certifications are advantageous but not essential. Travel Up to 10% travel, including international travel, may be required Working conditions and Physical Requirements Work will normally be performed in an office and laboratory environment. Able to efficiently use automated office equipment such as laptops, copiers, and printers; able to effectively engage in communications (via phone, computer, or in-person). Will involve sitting, standing, walking, lifting, and carrying up to 10 kg. ## Description The IT Support Analyst provides responsive first-line IT support to Infleqtion UK and acts as the primary point of contact for routine IT incidents and service requests. The role supports users across Windows, macOS and Linux environments, manages device and user lifecycle activities, and helps ensure day-to-day IT services are delivered consistently and effectively. Requirements * Provide first-line IT support through FreshService and direct user engagement * Log, categorise, prioritise and track incidents and service requests through to resolution * Troubleshoot Microsoft 365, Windows, and common business applications * Support laptops, desktops, printers and peripherals * Prepare, deploy, recover and securely dispose of end-user equipment * Coordinate user onboarding, offboarding and routine access changes * Perform routine account and access administration * Maintain accurate asset records, inventory and stock levels * Support meeting rooms, desk booking and other workplace technology * Maintain user-facing documentation and knowledge articles * Escalate complex technical issues appropriately to the IT Systems Engineer or relevant third party * Support routine patching, device compliance and security activities * Assist with software deployment and endpoint-management activities * Support IT projects, office changes, supplier coordination and hardware logistics * Provide clear communication and timely follow-up to users throughout incidents and service requests, Regardless of your interest in the quantum industry, you can take pride in the fact that Infleqtion is building an ecosystem of quantum technologies and commercial products, driving the industry towards the future. Studies reveal that while men apply for jobs when they meet an average of 60% of the requirements, women and other groups tend to apply only when they meet all the criteria. If you believe you have the potential but don't meet every single point in our job advertisement, please don't hesitate to contact us! We would love to chat with you and see how you could bring great value to our team. Our goal is to find exceptional individuals who can enrich our team culture, actively contribute, and have a genuine passion for their work. Here you have freedom to embrace your whole self: who you love, your gender identity and expression, skin colour, age, appearance, disability, neurodiversity, DNA, military/veteran status, citizenship, and other factors that make up who you are. Your uniqueness is valued, welcomed, and appreciated here. We are dedicated to providing a positive workplace and base all employment decisions on your qualifications, performance, merits, as well as business needs. We are proud to be an Equal Employment Opportunity Employer. Notice to Recruitment Agencies Infleqtion does not accept unsolicited CV's from agencies. 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