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# Infrastructure/System Administrator

- **Company:** Caci Inc
- **Location:** Albuquerque, NM, United States
- **Experience:** Expert
- **Salary:** $63,300.0 - $129,700.0
- **Contract:** Permanent contract
- **Skills:** BIOS, VoIP, Computer Networks, Data Migration, Linux, File System Permissions, Local Security Policy, Microsoft Office, Virtual Desktops, Windows Desktop, Network Switches, Software Troubleshooting, Laptops
- **Published:** September 3, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9136854/infrastructuresystem-administrator

## About the Role

If you enjoy working independently, tackling diverse challenges, and being the backbone of IT operations, this role is an exciting chance to make a meaningful impact., Required:

 * Active TS/SCI with polygraph.
 * Bachelor's degree or equivalent experience, plus at least five years in a relevant technical role.
 * Strong proficiency with Windows desktop operating systems and Dell hardware.
 * Proficiency with Microsoft Office Suite.
 * Solid understanding of network communications and troubleshooting methodologies.
 * Excellent written and verbal communication skills paired with strong customer service ability.
 * Ability to work independently with minimal supervision while managing time effectively.
 * Current Security+ certification.

Desired:

 * Linux training or hands-on Linux experience.

## Description

* Image, configure, and deploy physical and virtual desktops; troubleshoot and repair hardware including desktops, laptops, zero clients, monitors, and docking stations; manage OS, BIOS, disk, and data encryption.
 * Install, configure, and troubleshoot end-user applications and certificates.
 * Restore and migrate data, decrypt inaccessible files, and apply or troubleshoot file permissions.
 * Document all work in trouble tickets while meeting required SLAs and quality standards.
 * Patch network ports, trace lines, and support installation of network switches.
 * Configure and maintain UPS devices, including battery replacements, failure troubleshooting, vendor coordination, and scheduling customer downtime.
 * Install and support VOIP phones and voicemail systems.
 * Configure multifunction devices for print, scan, and fax; coordinate multi-step hardware replacements with vendors.
 * Plan and execute user moves, including connectivity, devices, and phones.
 * Maintain and troubleshoot local security/badging systems.
 * Prepare obsolete assets for compliant disposal.
 * Collaborate with and support other IT teams as needed.
 * Provide support for both unclassified and classified systems.


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