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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Product Owner - **Company:** HTC Global Services, Inc. - **Location:** Grand Rapids, MI, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, JIRA, Microsoft Azure, Machine Learning, Payment Gateway, Scrum Methodology, Recommender Systems, Release Management, Azure Service Bus, Azure Data Factory, Large Language Models, Generative AI, Event Driven Architecture, Apache Kafka, Event Sourcing, Api Design, Api Management, Serverless Computing, Microservices - **Published:** September 3, 2026 - **Apply:** https://jobs.mitalent.org/job-seeker/job-details/JobCode/405821742 ## About the Role The ideal candidate brings strong product ownership experience along with deep technical fluency across event-driven architecture, cloud platforms, ecommerce systems, and emerging AI capabilities., * 7+ years of experience in product management or product ownership, including 3+ years in ecommerce, retail technology, or omnichannel fulfillment. * Proven track record delivering Ship-to-Store, Buy-Online-Pickup-In-Store (BOPIS), or similar omnichannel fulfillment capabilities. * Strong working knowledge of event-driven/streaming architectures, specifically Apache Kafka, including topics, producers/consumers, schema registry, and event-sourcing patterns. * Hands-on familiarity with Microsoft Azure services, including Azure Functions, AKS, Service Bus, Event Hubs, API Management, and Azure Data Factory/Synapse. * Practical understanding of AI/ML concepts and applied ecommerce use cases, including personalization, forecasting, recommendation engines, and generative AI. * Working knowledge of context engineering, including designing prompts, retrieval pipelines (RAG), and grounding strategies for LLM-based features. * Deep understanding of the ecommerce technology landscape, including OMS, WMS, PIM, CMS, POS, payment gateways, inventory/allocation engines, and API-first/microservices architecture. * Demonstrated experience writing user stories, acceptance criteria, and technical specifications for engineering teams. * Strong Agile/Scrum experience, including backlog management tools such as Jira or Azure DevOps. * Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and business context for engineers. What Makes HTC A Great Place To Build Your Future ## Description * Own and prioritize the product backlog for Ship-to-Store and adjacent omnichannel fulfillment initiatives, translating business goals into well-defined epics, features, and user stories. * Partner with engineering and architecture teams to design scalable, event-driven solutions using Kafka for real-time order, inventory, and fulfillment status updates. * Define and prioritize the product roadmap in collaboration with stakeholders across merchandising, supply chain, store operations, and customer experience. * Act as the primary liaison between business stakeholders and engineering, balancing technical feasibility with business value in every sprint. * Write clear, technically informed acceptance criteria, API contracts, and integration requirements across systems, including OMS, WMS, POS, inventory, and payments. * Champion the adoption of AI-enabled capabilities, including demand forecasting, intelligent fulfillment routing, and conversational assistants, within the ecommerce roadmap. * Apply context engineering practices to define how AI/LLM-based features are grounded with the appropriate data, business rules, and system context to produce reliable and explainable outcomes. * Lead sprint planning, backlog grooming, and release planning in an Agile/Scrum environment. * Define and track KPIs/OKRs for Ship-to-Store performance, including fulfillment SLA, conversion, cost-to-serve, and order accuracy. * Ensure solutions are architected for scale, resiliency, and observability on Microsoft Azure. * Collaborate with UX/design teams to support intuitive and performant experiences for both store associates and customers. * Manage third-party and vendor integrations, including payment gateways, carrier/logistics providers, and POS vendors. * Communicate roadmap, risks, and delivery progress to senior leadership and executive stakeholders. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [API Design - Getting Started](https://www.wearedevelopers.com/videos/33-api-design-getting-started) - [How to Benchmark Your Apache Kafka](https://www.wearedevelopers.com/videos/76-how-to-benchmark-your-apache-kafka) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [User 1st! 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Stop building AI nobody uses - start delivering real business outcomes](https://www.wearedevelopers.com/videos/100337-user-1st-technology-2nd-stop-building-ai-nobody-uses-start-delivering-real-business-outcomes) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Turn Community Events Into a Powerful AI GTM Engine: The Daytona Playbook](https://www.wearedevelopers.com/magazine/732-how-to-turn-community-events-into-a-powerful-ai-gtm-engine-the-daytona-playbook) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)