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# IT-Supporter Applikationsbetreuung

- **Company:** FERCHAU GmbH
- **Location:** Schwerin, Germany
- **Contract:** Permanent contract
- **Skills:** Business Process Modeling, Software Documentation, IBM Notes, SAP (Applications), Software Asset Management, Software Engineering, Information Technology
- **Published:** September 3, 2026
- **Apply:** https://www.ferchau.com/de/de/bewerber/jobs/402640

## About the Role

* Erfahrungen in der Administration von ERP- oder WMS-Systemen, vorzugsweise PSI WMS, SAP, Lotus Notes und Projector V10, und Prozess-Know-how im Bereich Logistik/Warehousing
 * Kenntnisse in den Bereichen Betriebswirtschaft, Modellierung von Geschäftsprozessen, Vertragswesen und agilen sowie klassischen Softwareentwicklungsmethoden
 * Ganzheitliches Denkvermögen
 * Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift

## Description

* Einrichtung, Verwaltung, Änderung, Störungsbeseitigung und Lizenzmanagement von Tools, Schnittstellen, Nutzerrechten und Geräten
 * Lösung von Problemen im Second Level Support und Unterstützung des Third Level Supports bei der Umsetzung von Anforderungen
 * Administration der Enterprise-Ressourcen und der Warenmanagementsysteme
 * Unterstützung bei der Optimierung von Methoden, Prozessen und Ressourcen unter Berücksichtigung der IT-Infrastruktur, der IT-Applikations- und Servicelandschaft
 * Erstellung und Koordinierung anforderungsgerechter Systemdokumentationen


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